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VEVOR Barredora de Césped 198 L Cortacésped Manual con Bolsa recolectora Ancho de Barrido 66 cm Cepillo Giratorio Altura Ajustable Ruedas 25,4 cm para Césped Hojas de Jardín Escombros Secos

Reseñas de clientes para VEVOR Barredora de Césped 198 L Cortacésped Manual con Bolsa recolectora Ancho de Barrido 66 cm Cepillo Giratorio Altura Ajustable Ruedas 25,4 cm para Césped Hojas de Jardín Escombros Secos

Opiniones de los Clientes

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Patricia Wright Patricia Wright
Lawn sweeper
I’m disappointed in this product. It seems cheaply made and doesn’t work well on uneven ground, which is a lot of my backyard. J
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sethsgrammy Sethsgrammy
Great idea - if it actually worked well
I’m not very happy with this lawn sweeper. I’ve tried so many adjustments thinking perhaps I just didn’t have it set correctly. I’ve also thought that maybe it’s the type of leaves I have (Texas Live Oak) that cause it to not pick up very well. I was so hopeful that I wasn’t going to have to rake and scoop up the leaves this year, but going over and over the pathway to pick up the leaves is a waste of time. The sweeper is a nice quality and seems to be well made though.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Svetlana Vernigora Svetlana Vernigora
Not ready to operate. Hard to discard the leaves
It is hard to push it. Hard to discard the leaves.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Rebecca Kelly Rebecca Kelly
Lawn sweeper
Lawn sweeper did not come with correct size bolts and strap ripped on one side. Only used few times
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Brian Brian
Has Challenges
There are pros to this lawn sweeper as well as several cons. The pros include: it is a very reasonable price and it will definitely pick up leaves. As for the cons; the collection bag is fairly small, so if you are doing a lawn with an even coating on leaves on it you will be emptying the bag approximately every 40 feet. Keeping in mind it removes leaves from a 20 inch swath. If you are using the paper leaf bags it's a pain to empty the sweeper bag into these bags. You end up spilling lots of leaves on the ground. The narrowed end of the big is just too large for the bags. As other reviews have noted, if you have any sort of depressions in your lawn (and who doesn't), the sweeper will go right over them and not pick the leaves up. I have also learned that you don't sweep your lawn with any sort of wind outside because the leaves will get blown away as the sweeper kicks them up into the bag. This sweeper is best suited to be used with a light coating of leaves on the lawn. It does pick most leaves up, but in situations of a heavy coating of leaves, it will drive you crazy emptying the bag every 30 seconds.
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Brenda Brenda
Lawn Sweeper
Lawn Sweeper 2
Sweeper works as it should. I found the grass clippings to not all stay in the catcher. At a medium walk pace the spinal rotates and what is caught flies back and most goes into the catcher but about the same amount flies over the sides Disappointed
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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B B
Mr
Mr 1 Mr 1
This lawn sweeper was delivered to the wrong address. The delivery company took a picture of the delivery location, but I didn’t recognize the home— I just knew it wasn’t my home. After a couple of weeks, the sweeper finally arrived, likely because the person who received it by mistake dropped it off. Meanwhile, while my lawn sweeper was missing in action, I ordered another one from Vevor because I couldn’t wait to clean up my yard. That sweeper arrived without any issues. After the missing-in-action sweeper magically showed up, I contacted Vevor through their app to arrange a return. Call me crazy, but this should be a simple process, right? I need to return something I no longer need because it was delivered to the wrong address and took weeks to arrive. Simple. Vevor’s customer service told me to contact the delivery company. Specifically, they said, “According to the rule, please you have to contact the shipping agency to issue a certificate of non-receipt and send it as attachment to us, then we could make process go on. If you are unable to do this step you can file a claim on the logistic company and offer us the case ID.” I need a “certificate of non-receipt” for something I received, which took forever to arrive since it was delivered to the wrong address. That doesn’t make much sense, so I asked for clarification. At this point, Vevor stopped communicating with me. I have attached screenshots showing the ghosting. I sent a message asking for clarification at 6:04 PM and checked back periodically until my final message at 6:54 PM. I asked for help, and I was ignored. Unbelievable! This was my first purchase from Vevor, and I’m really disappointed with how poor their customer service has been. Before buying, I read online stories about how hard it is to get help from Vevor’s customer service. I took a chance and ordered anyway. Their prices are definitely attractive, but if you need support and end up being ghosted, it might be worth paying a little more to buy from a company that offers better after-sales help. Vevor - if you’re out there and are reading this, I still need help.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Austin Austin
Worked well for about 5 minutes
Worked well for about 5 minutes 1
Wheel fell off after first use. Would advise against buying. Worked well for about five minutes then wheel just fell off. Looked as user manual and it looks like it is missing parts. Quality control seems to be an issue so I would advise against purchasing these products.
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Ben Ben
Vevor Push Lawn Sweeper 26 inch
Vevor Push Lawn Sweeper 26 inch 1
The product is poorly made and and is very hard to push the unit forward when is keep stopping and does not collect leaf or grass. Make the matter worse when you contact the company, they running you around asking pictures and video. they stalling to issue the RMA. I have opened a dispute with my credit card company. I can understand every now and then you come across with a defective material but bad customer service is inexcusable.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Donald steele Donald steele
Owner
I bought this lawn sweeper and I have it a fair amount of try’s, it didn’t pick up the leaves as promised and the thing leaves behind a bunch of grass, I am very in happy with this thing and I would NEVER buy this again or I wouldn’t recommend it to anybody else, total PIECE OF CRAP. I absolutely hate this thing
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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