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VEVOR Barredora de Césped 198 L Cortacésped Manual con Bolsa recolectora Ancho de Barrido 66 cm Cepillo Giratorio Altura Ajustable Ruedas 25,4 cm para Césped Hojas de Jardín Escombros Secos

Reseñas de clientes para VEVOR Barredora de Césped 198 L Cortacésped Manual con Bolsa recolectora Ancho de Barrido 66 cm Cepillo Giratorio Altura Ajustable Ruedas 25,4 cm para Césped Hojas de Jardín Escombros Secos

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1621 Reseñas
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Michael Curry Russell Michael Curry Russell
Nowhere near as advertised
After going back and watching the video representations of this product on several different examples that I saw on social media it's a complete and total sham they are basically placing fresh piles of debris and leaves on top of a perfectly clean lawn so that when the machine picks it up it displays a clean and spotless result for the most part in my case in a real world application where leaves have been on the ground for more than you know a few moments they don't necessarily come up as easily and the pushing of the device is actually much harder than even pushing a mower so the point of making it easy over just raking the yard itself it actually increased my effort and I spent the money to do so so would not recommend I will be selling this on Marketplace
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Robyn Lickert Robyn Lickert
Don't waste your time or money
This is one of the biggest waste of money items I have bought. It does not pick up twigs, leaves or grass
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kevin Dastic Kevin Dastic
Owner
Doesn't work. Its a scam 100%
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Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ricky Ricky
MR
Please don’t waste your money on this. My hope is that someone will read this review and not buy this. It doesn’t work at all
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Colby howell Colby howell
Mr
Definitely not impressed with this, had high expectations of this working alot better . Grass clippings it works well but anything bigger or heavier it fails to pick it up. Rocks, acorns , pecans, and dog poop. Wouldn't recommend this if your looking for more than just just collecting grass clippings
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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OldVevorBuyer OldVevorBuyer
Cheap and does not work very well
It feels very light weight and not in a good way, it is mostly plastic with very think tubing. The brush will not go down all the way to the ground. I have tried it on cement pathways, real grass lawn, and a fake lawn. it couldn't completely clean the cement or the real grass lawn at all. I was able to finally get the fake lawn clean but only after passing over the same spot 4 time minimun. It is so light weight that a wind came up and blow it over.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Kathy McNally Kathy McNally
Not as seen on ad
It does not operate as what it looks like on the ad. Does not just miraculously sweep up all the cones and grass. It catches a lot and doesn’t flow easily.
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Paul Paul
A warning before you buy
My review of vevor- I saw this product in an ad and I thought it would be great for the pesky gum balls in my front yard. When my package arrived I was excited. I started putting it together, and had it almost finished, when I noticed I think I'm missing a piece. I thought maybe I just hadn't looked hard enough in the box, but after a thorough search it wasn't there. It was needed to attatch the handle, and therefore needed to USE THE PRODUCT. I followed the steps and sent a simple "I'm missing part number 12 in the instructions" and I was assured via auto response that I would be contacted back in the next 48 hours. I waited 5 days, no big deal, Ill shoot them another message. Their response felt like Ai, asking me about if the packaging was intact, and if anything was damaged, and could ai attatch photos of the damaged packaging. None of which were my initial issue I contacted them for. I explained again and a day or 2 later they tried to confirm the part I was missing. I confirmed it was the "orange clips" implying TWO of them, one for each side of the top handle. 11 days after my first initial email they said they would send me the correct part. I once again said I need TWO. A week later, the package came in the mail, one orange clip.. I emailed again and told them I was trying to be patient but I was pretty clear and asked if they would send me another orange clip to complete the assembly of the product I purchased. Their response "As we are currently unable to provide an estimated restocking time for the accessory, we would like to offer you compensation in the form of $27. Would it be possible for you to purchase the corresponding accessory locally for repair or seek the assistance of a local technician for repairs?" I accepted their response but asked "if I am unable to find the correct piece at a hardware store could I be sent the correct piece when it finally comes back in stock?" They then hit me with an ultimatum, saying I have 2 options which both require me to return the item. Either they will send me a new product after I return it, or they will give me a full refund. If I don't respond in 48 hours the issue would be "resolved" I just wanted an orange clip. If they are able to send me A FULL NEW LAWN SWEEPER then does it have the TWO orange clips? This doesn't make sense. Not a great experience, I won't be recommending this product to anyone. I recommend whoever is reading this to look elsewhere or to have spare parts to figure it out for yourselves.
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tracy Lusk Tracy Lusk
Mr
Still trying to get the sweeper assembled. Did not come with instructions..
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Respuesta de Servicio al Cliente: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Richard Brinley Richard Brinley
SIR
Read the return policy.This company will take your money quicker than they will give it back... was offered a steep discount to not return it... accepted it and made up my difference selling this item brand new on the marketplace. They have an aggressive marketing strategy. And we'll take your money instantly, but when it comes to canceling it, I try to cancel it within an hour and was told free returns. After trying to return it. They wanted me to cover shipping due to mistakingly purchasing.
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Respuesta de Servicio al Cliente: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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