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Bomba para piscinas elevadas VEVOR, 1 HP, caudal máximo de 80 GPM, de una sola velocidad, 110 V/240 V, 3450 RPM, altura máxima de 10,5 m, con filtro, para piscinas elevadas, jacuzzis y spas.

Reseñas de clientes para Bomba para piscinas elevadas VEVOR, 1 HP, caudal máximo de 80 GPM, de una sola velocidad, 110 V/240 V, 3450 RPM, altura máxima de 10,5 m, con filtro, para piscinas elevadas, jacuzzis y spas.

Velocidad Simple 303 L/min 10,5 m

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D D
Ok pump for the money
Velocidad Simple 379 L/min 15,5 m
Ok pump for the money  3 Ok pump for the money  3
Shipping was an issue. Customer service was no help. Box came damaged. The pump seems ok. I am replacing an earlier model the broke and cracked out of the blue. I expect to have this one for 2-3 years and then replace. I would recommend replacement parts and better customer support. I
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Respuesta de Servicio al Cliente: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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robert clement robert clement
Owner
Velocidad Simple 303 L/min 10,5 m
Pump works just ok..plugs easily.. and flow is NOT what is claimed..I work on many pools and its ok for a cheaper lower flow pump...
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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john charbonneau john charbonneau
Owner
Velocidad Simple 303 L/min 11,0 m
Bought it as a spare will be some time before I install it
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for letting us know your concerns. We’re sorry for the trouble this has led to. To receive more assistance, check our "Contact Us" page online, in the bottom navigation bar. Submit a ticket there for any unresolved issues—our after-sales team is standing by to help quickly. We appreciate your understanding.
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Joshua Clayton Joshua Clayton
Started great, lasted barely a month
Velocidad Simple 303 L/min 11,0 m
Great deal, seemed like a great little pump and was working well but about 5-6 weeks into using it, it stopped working completely. I’ve contacted customer service and they basically told me to take it apart and see what was wrong with it. It says There’s a 12 month warranty but as of now they haven’t offered any help other than to tell me what to look for (sort of) when I look into it.
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Melisa Melisa
Ms
Velocidad Simple 379 L/min 15,5 m
Ms 1
Received the pump quickly, hook up was a breeze after running only an hour noticed the concrete under the pump was wet. Checked and tightened the bolts connecting the motor housing to PVC filter housing which were all fairly loose. That did not resolve the issue. Disconnected the pump, took motor housing off to check o rings, all was intact but still put a new o ring in - closed it back up and reconnected. Still leaked so contacted VEVOR. Their suggestion was for me to try to repair, which I had already done. I again asked for a replacement. They offered 2 options 1: they would refund 1/2 my purchase price and I could keep the leaky one OR 2: I could return the leaky pump and once they received it and checked it they would send a replacement. Neither are acceptable. I want a full refund and a NON VEVOR pump! Very crappy customer service. Can’t speak with a human. All communication is via email
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Andy J M Evans Andy J M Evans
Never delivered
Velocidad Simple 303 L/min 10,5 m
Despite endless excuses this pump was never delivered. So is it any good? I guess we’ll never know. The odd thing is they asked me to review the product knowing I never received it. Their delivery system has serious issues and I would avoid buying anything from Vevor again
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Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Byron Byron
A 200 bucks Garbage
Velocidad Simple 379 L/min 15,5 m
A 200 bucks Garbage 1 A 200 bucks Garbage 1
Hayward pump which we had used for 10 yrs stopped working in May. It was my fault to buy this one because of low price. ~~ It stopped working after a week. The heat from the motor was a little bit too much.(The surface of Hayward was always pretty normal) I had to buy a Hayward hastily on Amazon because the swimming season has arrived. I should buy Hayward at first. It is a good exprience. I payed over for my a pump(Hayward and Vevor pump)
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience."Contact Us" online for quick help from our after-sales team.We appreciate your understanding.
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Joseph Oram Joseph Oram
Scam
Velocidad Simple 303 L/min 11,0 m
Product never came. Got the run around and put off for weeks by their customer service. Said it could take weeks to get a return of my money. Cut me off and refused to speak to me to solve it. Had to get my credit card company to get my money returned. They wouldn’t release it. Never got the pump. Took weeks to get my money back. Terrible company. Terrible service.
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Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Francis Francis
Bon neuve défectueuse et aucune garantie.
Velocidad Simple 416 L/min 18,0 m
Pompe neuve et aucune garantie on m'offre au maximum un dédommagement de 72$ Service apres vente médiocre.
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Respuesta de Servicio al Cliente: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Enrico Enrico
Sig
Inutilizzabile per gli attacchi no compatibili con il circuito di filtraggio non riescoa fare un reso assistenza pessima
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Respuesta de Servicio al Cliente: Abbiamo ricevuto la sua segnalazione relativa a questo problema e siamo in costante contatto con lei al riguardo. Le abbiamo fornito una soluzione via e-mail e ora attendiamo un suo riscontro. La preghiamo di stare tranquillo, continueremo a seguirla fino alla completa risoluzione del problema. La invitiamo a monitorare le risposte alla sua segnalazione e le notifiche via e-mail.
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