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VEVOR Bomba Utilitaria Sumergible, 700W, 15700 L/H de Alto Flujo, Cabezal de 10,1m, Bomba Sumergible de Sumidero con Cable de Alimentación Largo para Drenar Agua de Piscina, Jardín, Estanque, Sótano

Reseñas de clientes para VEVOR Bomba Utilitaria Sumergible, 700W, 15700 L/H de Alto Flujo, Cabezal de 10,1m, Bomba Sumergible de Sumidero con Cable de Alimentación Largo para Drenar Agua de Piscina, Jardín, Estanque, Sótano

1,0 HP

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David David
Garbage
1,0 HP
Pump was garbage didn't work don't know how to return it total rip off
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Ryan Ryan
1 hp doubtful
1,0 HP
There is no way this is 1hp it put out as much pressure as my 1/4 hp
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your feedback. We’re sorry for any trouble you’ve faced. Our after-sales team is available for fast help via our "Contact Us" page online. We truly appreciate your understanding.
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Terry Terry
Home owner
1,0 HP
Weak Second time using would not push water through hose. Checked hose clear took hose off, weak and then powerful spray. Would not stay strong with hose attached. Very disappointed needed the water out. Out of warranty even though second time using
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for letting us know. Sorry for any issues. Our after-sales team stands by via "Contact Us" online to resolve this fast. Thank you for understanding.
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Jordan Jordan
Sadly Only Worked for a Week
1,0 HP
Hi there, this pump is great looking and easy to set up. Plug the pump in and screw on the attachment hose, and it drains.... well,l for the first week that is. I would say this pump maybe ran 6 times, and then it quit working and flooded my basement. If you need this pump in a critical location in your home, maybe take caution. If it is required for a location that doesn't matter if it floods occasionally, then it's probably a good solution. When it did work, it could pump a lot of water. But when it fails, which it did very shortly after purchase, it will flood your home.
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Respuesta de Servicio al Cliente: Dear valued customer, we trust this message finds you well. Following our recent discussions and the agreement we reached, we’re pleased to confirm that we’ve finished the necessary actions to resolve your concerns. Please accept our sincere apology for any inconvenience or frustration this may have brought—your satisfaction is our priority, and we’re dedicated to making things right.
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Barinder Barinder
Mr
1/3 hp
They need to clearly mention product return policy. 30 days free return is a scam advertisement!
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Walter Walter
Mr
1/3 hp
This is the biggest POS i have ever bought. STAY AWAY FROM THIS SITE. If you have any issues they will not help you in anyway. Joke on customer service joke on quality joke in support.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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