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VEVOR Bote de basura extraíble, contenedor de residuos de cocina debajo del montaje con mango deslizante, capacidad de carga de 35.3 libras, contenedor de reciclaje de basura resistente para gabinete de cocina, fregadero, debajo del mostrador (contenedor no incluido)

Reseñas de clientes para VEVOR Bote de basura extraíble, contenedor de residuos de cocina debajo del montaje con mango deslizante, capacidad de carga de 35.3 libras, contenedor de reciclaje de basura resistente para gabinete de cocina, fregadero, debajo del mostrador (contenedor no incluido)

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Danny Danny
Pull out trash
I purchase solf close pullout trash can and they send me without solf close i send the email with the video of the issue and they take like 3 week for take action and return the item back i don't recommend the item
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Steve caron Steve caron
Owner
Did not receive any thing
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Respuesta de Servicio al Cliente: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Alex Alex
DIY
Very Poor Quality – Sliders Failed Quickly The overall quality of this VEVOR wood pullout trash can is very disappointing. Assembly was poorly done, and several of the small screws appeared stripped or busted during factory assembly. Once installed, the sliders shifted under normal load, causing the trash can to get stuck inside the cabinet. The sliders themselves are extremely low quality—hard to move, noisy, and not designed to support the weight they’re supposed to carry. The soft-close feature does not work at all; instead of gently closing, you have to push the unit hard just to get it to shut. Unfortunately, the packaging was destroyed during installation, so I was unable to return the product. I’m now forced to replace the sliders with a higher-quality brand just to make this usable, which defeats the purpose of buying a “ready-to-install” unit. I would not recommend this product unless you plan to replace the hardware immediately.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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db db
President
No as described. Would not accept return or provide full refund.
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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