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VEVOR Bote de basura extraíble, contenedor de residuos de cocina debajo del montaje con mango deslizante, capacidad de carga de 35.3 libras, contenedor de reciclaje de basura resistente para gabinete de cocina, fregadero, debajo del mostrador (contenedor no incluido)

Reseñas de clientes para VEVOR Bote de basura extraíble, contenedor de residuos de cocina debajo del montaje con mango deslizante, capacidad de carga de 35.3 libras, contenedor de reciclaje de basura resistente para gabinete de cocina, fregadero, debajo del mostrador (contenedor no incluido)

Opiniones de los Clientes

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Nik Nik
Homeowner
I bought this to install undercounter trash bins in our kitchen. I'm mostly happy given the price, BUT, the installation instructions were two sentences and a basic drawing, (a LOT of trial and error was needed but I got there in the end).The metal is rather soft and thin but does the job relatively well. I doubt it will last more than a few years of use, but who knows.
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Robert asimpson Robert asimpson
Not As I’d Hoped
Con Riel de Amortiguación 70L(35+35L)
It’s a ok item. The install was difficult for the first time. The first slide rails stopped soft closing and now the second set has quit soft closing as well. They sent a whole new kit to replace the broken slides so now I have 4 trash cans. That’s great but I don’t want to warranty the second set and get two more trash cans to deal with. Maybe you’ll have better luck but I did not.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Mike Mike
Mr
The price was very good. Components were of good quality. Soft close feature is nice and work well. However the instructions were useless and it is difficult to open. This a design flaw because the cabinet attaches at the bottom and the cabinet handle is at the top since this a full height cabinet insert.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Dennis Dennis
Not the best
Not the best. Slides are difficult to slide after 2 months. Not impressed. Installation was challenging. Not enough clear instructions. Templates were not great.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Camron Camron
cheap pull out
it looks nice and has 50QT which is the most among other similar products. but the railings are so bad that they fails within 2 months. plus the door doesn't sit good with it.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Yuliia Shchepak Yuliia Shchepak
Broken
Broken  1 Broken  1 Broken  1 Broken  1 Broken  1
I received, installed and one part is broken, I'm so disappointed, it's not working because of this small plastic part😭 I can't understand how to return it or how to change this part.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Thomas Downie Thomas Downie
Mr.
The 35 quart pull out trashcan had a waste basket that did not take up the whole space that it could.. I think it could accommodate an I think it could accommodate a slightly larger trashcan. Also, two times now it has malfunctioned because the tensioner moves on the track and I have to move it back in order to be able to close the pull out.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gina Janisko Gina Janisko
Mrs.
I am happy with this product overall. I am upset that one of the cans was damaged in shipping, it had a crack in it. I contacted customer service, they asked questions and asked me to send a picture of the damaged can. I sent pictures and then never heard back from them.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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disappointed disappointed
lost future customer
Con Riel de Amortiguación 70L(35+35L)
I purchased this item and when it shipped I was told it was coming by On Track and they would provide tracking info. After several days I had to contact Vevor for that information. They responded but only indicated the item was on its way and no other details. When it did arrive there was considerable damage to one of the plastic trash cans and a crack in the other. I contacted them on their site to make a damage claim with a picture showing the damage. I had to submit this claim three times only to get an email that after 72 hours the claim would be marked as resolved. I never got a direct response to my claim to replace the damage items. I will not buy from Vevor in the future and will let others know that they do not stand behind what they sell.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Sebas Sebas
Se Rompe
Con Riel de Amortiguación 70L(35+35L)
Se Rompe 1
Hola, El producto funcionó correctamente al inicio pero después de aproximadamente 4 meses de uso se dañó por completo. No existe manera de repararlo y la puerta se cae, por lo que el sistema deja de ser funcional. Solicito su apoyo para obtener un reembolso. No recomiendo la compra de este producto ni de este sistema de bote.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos recibido su ticket sobre este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted en un plazo de 24 horas y le ayudará hasta que se resuelvan todas sus necesidades. Esté atento a las respuestas a los tickets y a las notificaciones por correo electrónico.

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