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Cabrestante eléctrico 3 en 1 VEVOR, grúa portátil de 1100 lb y 1500 W, 110 V/120 V, altura de elevación de 22,9 pies, 13 pies/min con control remoto manual, con cable e inalámbrico, protección contra sobrecargas.

Reseñas de clientes para Cabrestante eléctrico 3 en 1 VEVOR, grúa portátil de 1100 lb y 1500 W, 110 V/120 V, altura de elevación de 22,9 pies, 13 pies/min con control remoto manual, con cable e inalámbrico, protección contra sobrecargas.

7 m 499 kg Manual+Control Remoto con Cable+Control Remoto Inalámbrico

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John Limond John Limond
Funcoach4u
Funcoach4u  3
I liitle dissapointed being 240v 1500w petrol burner not 12v as expected 500kg not 5 ton Oh well read descriptions closer
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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PAULO PAULO
Absence de frein
Dans l'ensemble le produit est correct mais l'absence de frein en fait un produit inutilisable pour le levage, une inertie de plusieurs centimètres c'est une main ou un doigt d'écrasé, donc très dangereux, franchement je regrette mon achat, reste l'usage de tirage pour une branche ou autres choses.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Chris Chris
Prima voor het doel
Prima voor het doel waarvoor we het voor nodig hebben. Prijs kwaliteit is prima.
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Respuesta de Servicio al Cliente: Hallo! We stellen het erg op prijs dat u uw winkelervaring met ons deelt. Het betekent veel voor ons en helpt ons om te verbeteren. Nogmaals bedankt voor uw waardevolle feedback!
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Karsten Karsten
Herr
Das Teil ist laut und langsam. 4 Meter pro Minute sind unrealistisch. Aber ansonsten funktioniert es wie es soll.
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Respuesta de Servicio al Cliente: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Andrea Andrea
FA IL SUO
Nella norma. Sicuramente di livello hobbystico...il fine corsa funziona al contrario tanto che al primo uso ho spezzato il cavo!!! Non caricherei mai i 400 kg dichiarati...già con poco più di 200 fa fatica, cavo scende a scatti o si intreccia. Fa il suo ma...si poteva fare sicuramente meglio.
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Respuesta de Servicio al Cliente: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Prévost Prévost
Monsieur
Ce palan est très très bruyant … existe t il un moyen pour réduire le bruit du moteur . Merci
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Respuesta de Servicio al Cliente: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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Gisele Gisele
Arrived damaged
7 m 499 kg Manual+Control Remoto con Cable+Control Remoto Inalámbrico
Arrived damaged 1
Christmas morning, my husband opened up this gift only to find it broken. I have been in contact and when they get a part to repair it they will ship it. So here's hoping they can get the part and it can easily be fixed. At this time, I can't give it a positive review nor will I order from this company until it is resolved.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Rod Stewart Rod Stewart
Mr.
7 m 499 kg Manual+Control Remoto con Cable+Control Remoto Inalámbrico
Mr. 1
I purchased two of these winches to be used together to raise and lower a large heavy object. A peel and stick label on the top of the winch advised in very poor English grammar: "Cannot be used to improve, it is forbidden to two or more lifting the same weight" . Whatever that means, I took it to mean that I could or should not use the two winches in tandem to lift the single object. I speculated that the radio signals controlling the two winches might interfere with each other and make the lifting unsafe. There was no indication of this risk in any of the marketing on line and I was only made aware of the problem or potential problem after I had purchased and opened the first package. When I contacted customer service at VEVOR, they offered to refund a small amount of money and told me to keep the winches. I indicated I was not satisfied. They offered to refund 1/2 the money. I was still not satisfied as I had no use for the winches If I could not use them. They offered $300.00 which I accepted. Why on earth would a company with the capacity to manufacture and ship this equipment around the world not have enough good sense to translate its labelling into the language of its potential customers and put any safety warnings like this one on the internet marketing for the product. I certainly would not have purchased these things and wasted all this effort if that warning had been evident in the first place. This was back in mid October. Today I was finally told that the refund has been made. I still haven't seen it in my account but assume it will turn up. All in all, not a satisfactory experience with Vevor.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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PVS PVS
Failure mode, no contact with green shutoff
7 m 499 kg Manual+Control Remoto con Cable+Control Remoto Inalámbrico
Failure mode, no contact with green shutoff 1
Unit wrecked itself after a few uses as it did not make contact with the green shut off button. After showing pictures and video of this being the case and being directed to disassemble, followed by showing the motor completely detached from cable/gears/etc... the unit does not operate at all (although green light comes on). No refund/replacement offered. I would suggest that anyone who uses this hoist add a bumper in the area of the green contact switch, because if the plate comes in at an angle it can continue to exert force despite being fully retracted. The plastic housing can deform under this stress, but I'm not sure whatto do about that. Setting a contact plate further up would also work, but I'd still be concerned about coming up at an angle and not making contact. Other than this failure mode, it was decent for the price. Fair warning, it is slow and I only ever tested it at 1/10th of its listed capacity (single sheet of plywood/bag of insulation etc).
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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James James
Evans
7 m 499 kg Manual+Control Remoto con Cable+Control Remoto Inalámbrico
Evans 1
Poor quality did not last one job. Contacted customer service for warranty and continuously Got the runaround asking me to take the unit apart and try to fix it myself. Ridiculous.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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