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VEVOR - Caja de almacenamiento para caja de camioneta, tapa con cerradura, impermeable, ABS, 20 L, compatible con Chevrolet Silverado 1500 y GMC Sierra 1500 (2019-2020), lado del conductor, color negro

Reseñas de clientes para VEVOR - Caja de almacenamiento para caja de camioneta, tapa con cerradura, impermeable, ABS, 20 L, compatible con Chevrolet Silverado 1500 y GMC Sierra 1500 (2019-2020), lado del conductor, color negro

Chevrolet Silverado Lado del Conductor

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wo*** wo***
...Product is not waterproof!
Chevrolet Silverado Lado del Conductor
....bought this to keep trailering items out of the cab...lockable lid a joke,lockset fell apart after one use. Instead of just sending me a new lock customer service told me to destroy the whole box and they would send me a new one!...landfills have enough garbage in them!...as for waterproof!...leaks like there's no gasket at all! All I can say good about it that it mounts easy and stows neatly out of the way. Would be a decent product if they would upgrade the lockset and put a thicker gasket on it so it wouldn't leak!
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Emilio Emilio
Doesn't dit
Chevrolet Silverado Lado del Conductor
Doesn't bolt right up will need to customize
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Unknown Unknown
Mr
Chevrolet Silverado Lado del Conductor
Purchased for my 2024 Chevrolet Silverado. Install was easy, although I encountered a problem with one of the latch studs. The factory weld broke loose, and there was no way to tighten the nut. Contacted Vevor, and rather than send me a new latch, they offered a partial monetary reimbursment. I was forced to fix the problem myself. Which resulted in me grinding the head off of the threaded post, and running to the hardware store for a new nut/bolt and fabricating the repair myself. I would have preferred a new proper latch but Vevor would only send me partial reimbursement. Good thing I am mechanically inclined. This would have been a 1 star review but: I awarded 2 stars since the tried to do right by me by giving me a small amount of money for my inconvenience. Then I deducted 1 star (for the faulty latch) and 1 star (for Vevor refusing to send a new latch). Overall 3/5. Vevor, stand by your products. Have spare parts, and replacement parts on hand. Not everyone could have facilitated the repairs I performed.
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Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention. We're pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution. We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
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ch*** ch***
Mine aren’t water proof
Chevrolet Silverado Lado del Conductor
Installed a week ago, install was easy. Plastic is pretty cheap feeling, it rained once and there’s water in both tool boxes. Submitted a ticket and will update review once Vevor fixes it, maybe I received two crappy boxes because of they leak water this was a worthless purchase and I put holes in my brand new truck for nothing.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Carter Keirn Carter Keirn
Operations Manager
Chevrolet Silverado Lado del Conductor
Product works as it should. But only after I modified it to fit my vehicle. I entered my vehicle (2016 gmc 2500) into the website and this product came up, ordered. Turns out only fits 2019+ with not alternatives. I was able to not used the supplied brackets and just use the latch and hinge, then drill out the rivets and move the mounting plate on the box. It now fits snug to the bedside and works well. Only thing is I wish the plate that mounted the hinge to the box was bigger, I feel like ones all my stuff is in there it tweaks the box more than I like. Otherwise decent quality for the money for sure.
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Redman Redman
No Heavy stuff
Chevrolet Silverado Lado del Conductor
They were not what I expected. Can't Load any heavy tools in them. Light stuff OK, but not much to be loaded in them. If U hit a bump or hole the come off the mount. Would not buy again
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Donald Jardine Donald Jardine
Truck storage box
Chevrolet Silverado Lado del Conductor
Very disappointed in this box. For $175 it should fit truck it was ordered for. I had to cut brackets to shorten them so box wouldn’t stick out into cargo area at a 45 degree angle. I also thought it would be waterproof but every time I drive in the rain I have to pour water out. And then…..today I had to fight with the lock to get it open and again to lock it. I was definitely sent the wrong brackets. Every other vevor order has been 100%.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tim Tim
Doesn't fit the truck
Chevrolet Silverado Lado del Conductor
This does not fit the truck and will need some major mods to make it work
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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KoelzSpeed Garage KoelzSpeed Garage
Owner
Chevrolet Silverado Lado del Conductor
We can not get a hold of customer service. We have 2 sets of these boxes on 2 separate Chevy Silverados that the Locks and Keys will not work on.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Tanner Tanner
Owner
Chevrolet Silverado Lado del Conductor
I wouldn’t recommend Vevor as the customer service is awful. Ordered a box for my sons 1500 for Christmas and got one for a f150 still sitting here as they won’t return a phone call. What a joke!!!!
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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