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VEVOR Calentador de Agua Eléctrico Mini con Tanque de 4 Galones, 1440 W con Válvula de Presión de Temperatura de Seguridad, Fácil Instalación, para Cocina, Baño, Restaurante, 375 x 400 x 317 mm

Reseñas de clientes para VEVOR Calentador de Agua Eléctrico Mini con Tanque de 4 Galones, 1440 W con Válvula de Presión de Temperatura de Seguridad, Fácil Instalación, para Cocina, Baño, Restaurante, 375 x 400 x 317 mm

4 gal

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Chris Chris
Leaked
4 gal
The threads in the take were either not cut correctly or were to rough. The pressure relief valve would not screw in, not cross threaded. I did get a full refund from Vevor after a few days of emailing. I did not want to order another unit and risk the same problem then trying to explain and get a refill. I would have taken a replacement had one been offered but they just refunded the purchase price.
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Cory Halling Cory Halling
Vevor hot water heater
4 gal
First one leaked as soon as i hooked it up. Was a pain in the ass dealing with VEVOR on figuring out how to return. Will not buy from ever again after dealing with Customer service only through a chat or email. Customer serice i give -5 stars.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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outback man outback man
no parts
8 gal
it was a good heater until element died ,cant find another element for it
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Stephane Stephane
leaking product
4 gal
The water thank is leaking from the top I want to return it.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Dawn Dawn
Not enough hot water
2.5 gal
If u need to wash anything it’s not sufficient enough. I don’t know how you would use this in a. Restaurant
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Joseph Nicolais Joseph Nicolais
Won't get hot
8 gal
I will be hot for about two minutes then freezing it's eight gallons. Not worth it
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Murf Murf
Defective Water heater
8 gal
I bought the 8 gallon water heater and it doesn't turn on at all. Very frustrating. They should test these before sending them out. What an inconvenience. Still waiting to get a replacement or refund.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Cheryl Easley Cheryl Easley
Mrs
8 gal
The pop off valve will get hot but the water does not. I would like to return it for a full refund or replacement
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Anthony E Mcdougald Anthony E Mcdougald
Home
8 gal
Worked a month doesn't work anymore
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Denny Denny
Owner
8 gal
This water tank is not working. What should I do?
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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