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VEVOR Calentador de aire diésel de 8 KW, calentador de estacionamiento de 12 V, una salida de aire, con interruptor LCD negro, control remoto, calentador diésel compacto de calentamiento rápido, para coche, camión RV, barco, autocaravanas, caravanas

Reseñas de clientes para VEVOR Calentador de aire diésel de 8 KW, calentador de estacionamiento de 12 V, una salida de aire, con interruptor LCD negro, control remoto, calentador diésel compacto de calentamiento rápido, para coche, camión RV, barco, autocaravanas, caravanas

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Vevor Diesel Heater Vevor Diesel Heater
Vevor Diesel Heater - exactly what was expected
Blanco
Vevor Diesel Heater - exactly what was expected, well priced, well featured, easy to use, and easy to set up.
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Placido Placido
Excellent Price, BUT Flawed!
Blanco
The (on clearance) price I purchased this at, direct from Vevor, was lower than Amazon PrimeDay, so I truly can not complain. However, the box (heater was shipped in) did not have any signs of damage, the heater was: - external cover panel was dented, and has sharp creases in it - missing screws to secure the cover - exhaust pipe out of the unit wasn't round----had to repair it in-order to get a leak-proof seal. Performance wise, it blows ... hot air xd Install instruction-wise, the instruction book ... don't bother as it is very blurry, and not for the (stand-alone) unit.
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Zachary Laham Zachary Laham
Heater came without an inverter.
Blanco
I realize this is my fault for not looking closer but I would think they would in a more prominent way that this only has two wires hanging out the back. I had to grab a computer psu and solder it into the harness to power it. That or pay a couple hundred for a large enough inverter.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for letting us know about your concerns. We apologize for the trouble caused. For further assistance, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to help promptly. Thank you for your patience.
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Chris goulet Chris goulet
Glow plug burnt right away
Blanco
Glow plug burnt 10 min after using once and talked to somebody and never heard back.. I need a replacement please
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Respuesta de Servicio al Cliente: We are very sorry for the inconvenience caused to you. Our after-sales team has handled your product issue. The email ticket ID is 366138186569728. The product has been partially refunded. Thank you for your understanding.
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Les Les
Mr
Blanco
This is not necessarily a bad review of the heater itself, but the absolute worst customer service experience I have ever dealt with in my life. I ordered this heated in Feb and received it around the end of the month. I got it set up and upon the first start up the heater display showed and error code E4, fuel pump issue. As a friend of mine had the same heater, we switched fuel pumps and mine worked fine from there. From that day I have received over 35 emails (no calls cause apparently this company doesn’t believe in customer service) and still over 2 months later I have still not received my replacement fuel pump. The thing costs $20, you’d think the service would be better. Like I said, the heater itself seems to be working fine, but how do I know? I’ve been waiting over 2 months for a $20 fuel pump. Thank you Les
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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suckered suckered
Mr.
Blanco
Totally, completely, thoroughly unworkable. Have fought this since it arrived. I would have paid twice as much for one with adequate instructions and which worked.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Terry Sundy Terry Sundy
Mr.
Blanco
This thing is about as useful as a bic lighter. Do not be fooled and buy one. Then if you do, all they offer is a cheap credit on your account. These things are absolute garbage!!!!You have been warned.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Nicholas Tobin Nicholas Tobin
E 06 2 days after owning it for 1 year
Blanco
Got an error on day 367 of owning it and running it one winter. This winter it failed 2 days after warranty expired and vevor is not of any help whatsoever 🤷‍♂️
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kelly maccoy Kelly maccoy
Heater
Blanco
I can’t give a review or rating as it doesn’t work! Wait a long time for replacement!
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Slade Slade
Mr
Blanco
Not very impressed with vevor themselves, I ended up getting a heater that was all smashed to crap , they wouldn't replace it , at first they wanted to refund me $30 to go somewhere else to get it fixed , not realistic, I had bought a first heater from them and it was great , but when it comes to paying for something that's saposta be new and not damaged and it comes damaged and they won't replace it , not very good
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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