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VEVOR Calentador de aire diésel de 8 KW, calentador de estacionamiento de 12 V, una salida de aire, con interruptor LCD negro, control remoto, calentador diésel compacto de calentamiento rápido, para coche, camión RV, barco, autocaravanas, caravanas

Reseñas de clientes para VEVOR Calentador de aire diésel de 8 KW, calentador de estacionamiento de 12 V, una salida de aire, con interruptor LCD negro, control remoto, calentador diésel compacto de calentamiento rápido, para coche, camión RV, barco, autocaravanas, caravanas

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Martin Beeson Martin Beeson
Post
Posted took way longer than they said it would be..very disappointed
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Respuesta de Servicio al Cliente: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
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Cowan Marine Cowan Marine
Manager
Bought two. Installed one, glow plug died after 3 days -ordered spares - installed new plug, Unit ran fine for 3 weeks then brains/computer died. Installed new brains but then unit was carboned up badly and wouldn't run. Tried removing atomiser screen - it's stuck but good. So I've ordered my third heater!!!
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for your feedback. We apologize for any inconvenience caused. Please visit our "Contact Us" page online for prompt assistance from our after-sales team. We truly appreciate your understanding.
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Cory Cory
Vevor diseal heater
Blanco
After have a near miss possible tragic fire happen I am hoping to have this unit replaced with a safer model. The fuel line is literally an inch away from the blazing hot exhaust pipe. I even attempted to help with the heat coming off it and wrapped it with heat resistant manifold tape. The plastic fuel tube still melted a tiny hole cause diseal fuel to drip. Lucky i was close by and caught it soon as the smoke and smell started. Can I exchange this unit for a safe unit. How this even passed into public production is beyond me.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will resolve them promptly. Thank you for your patience.
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Ronald Banks Ronald Banks
Self
Worked well for about a month and now it keeps shutting off code #05 and now all they are doing is creating tickets and nothing's getting resolved.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Ben Pratt Ben Pratt
Failed after a week
Blanco
Got one week of use out of this unit after which the unit started leaking fuel out the intake. I changed the fuel supply hose as some suggested here to no avail. Quite dissatisfied
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Nick Nick
Mr.
Set up was somewhat easy, but the exhaust comes out the bottom. So it has to be set up on legs before it can be ran. The instructions are very confusing. Really doesn't make any sense. Our heater had split fuel lines, so it leaked right from the start. We tried to return it, for a new one. Even exchange. But they refused. Told us we needed to fix it ourselves. They told us what to do. Remember this is a brand new machine. It should work, or be replaced. I should not have to fix a new machine. Still waiting on parts to complete fixing. Good luck.
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Respuesta de Servicio al Cliente: Dear valued customer, we trust this message finds you in good spirits. As per our recent discussions and the agreed-upon plan, we’ve finished the necessary steps to resolve your concerns. Please accept our sincere apology for any inconvenience or frustration you experienced; your satisfaction matters greatly to us, and we’re committed to making amends.
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Lewis Parsons Lewis Parsons
Heater
Mine don’t work tryed call to get hell but that is not an easy thing to get wast of money. Half the equipment was missing but they don’t care they got there money already
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Respuesta de Servicio al Cliente: Dear valued customer, we hope this message finds you in good spirits. As per our recent discussions and the agreement we came to, we’re writing to inform you that all necessary steps to address your concerns have been completed. We’re truly sorry for any inconvenience or frustration this situation caused—your satisfaction is incredibly important, and we’re committed to setting things right.
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Mike Mike
Customer
The heater puts out a lot of heat and uses little fuel however, this model is top heavy, prone to tip and fuel leaks when it is tipped, so basically creates a fire hazard. The exhaust pipe on the bottom burn whatever it touches (another fire hazard) finally, the heater after only two uses, now is giving me.an error code. It is failing to ignite but not before it exhausts a LOT of noxious diesel fumes. I have been a fan of VEVOR products in the past but this thing ...I'm not a fan!
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Respuesta de Servicio al Cliente: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
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Sandra Cossitt Sandra Cossitt
Remote
This is my second one of your diesel heaters I have one on front of my rv and one on the back This heater the remote has no window doesn’t make sense! My low review is only because of this no window on remote!!!! The remote is my understanding so you don’t have to go outside With no window you have to Such a bad idea Almost had my loyalty
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience."Contact Us" online for quick help from our after-sales team.We appreciate your understanding.
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J J
It creates heat....but not as much as my 5K
I bought an 8K to more effectively heat my space than the 5K would, but since it does not, I have put the 5K back and the 8K is emergency backup if needed.
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Respuesta de Servicio al Cliente: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
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