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Calentador de sauna VEVOR, estufa eléctrica de 4,5 kW y 220 V, con controles integrados, temporizador de 3 h y temperatura ajustable para un máximo de 105-210 pies cúbicos, ideal para duchas de spa, hoteles y hogares.

Reseñas de clientes para Calentador de sauna VEVOR, estufa eléctrica de 4,5 kW y 220 V, con controles integrados, temporizador de 3 h y temperatura ajustable para un máximo de 105-210 pies cúbicos, ideal para duchas de spa, hoteles y hogares.

4,5 KW Control Interno

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adam tropiejko adam tropiejko
President
9 kW Control Externo
This unit failed after a few uses. Vevor are not responding to the claim
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Eric Brown Eric Brown
Heater
9 kW Control Externo
Heater is ok.doesn’t heat past 190 which is strange because my 6kw heaters got up to 220.not sure why this is
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Benjamin Hanscom Benjamin Hanscom
Stopped working after 5 minutes.
9 kW Control Externo
Unit was hooked up by a qualified electrician. Worked for 5 minutes then stopped working and the control board would not light up at all. Not a quality product. Now they are saying it is going to be days before I get an answer about what they are going to do to fix or replace. I also bought the 3 year extended warranty. Not Happy. Buyer beware.
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kurt Kurt
Owner
9 kW Control Externo
This unit showed up with no user guide or installation instructions whatsoever. I want to run the unit on a circuit with a neutral wire. There is no neutral post on the terminal block. Vevor has this far not issued a return slip and keep going back and forth with the AI chat. They keep sending me bad information or send me schematics that do not match this unit. I know now I need a unit with internal controls and not these external controls that have a 110v circuit using ground as neutral. I am not buying another unit with external controls.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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first order first order
sauna heater
6 kW Control Interno
Arrived in non working condition, no solution from customer support, no way to return or refund.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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