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Calefactor eléctrico de garaje VEVOR, 7500 W, digital, con ventilador, para montaje en pared o techo, con control remoto y protección contra sobrecalentamiento, cableado con temporizador de 9 horas, ideal para talleres, homologado por ETL.

Reseñas de clientes para Calefactor eléctrico de garaje VEVOR, 7500 W, digital, con ventilador, para montaje en pared o techo, con control remoto y protección contra sobrecalentamiento, cableado con temporizador de 9 horas, ideal para talleres, homologado por ETL.

7,5 KW

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181 Reseñas
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Jeff cooper Jeff cooper
Junk
7,5 KW
Bought mine it was junk horrible communication with customer service. They did send me another one and guess what that one didn’t work
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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AC AC
Customer
10 KW
Stopped working after three months and Vevor customer service is terrible. Doubt I will get my money back or get one that actually works.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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John carriere John carriere
Worker
Poor service, completely unsatisfied
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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JAMES MCKEOWN JAMES MCKEOWN
Na
I have had this less than 30 days and the heater element stopped working the 3rd time I used it . I also sent an e mail to your company explaining my disappointment off your product and there was. No response it’s now sitting on my work table not in use only the fan works 231-286-1652 James Mckeown
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Guy Tremblay Guy Tremblay
mr
Second time I order this item The first time it's stayed in Lachine, Qc for a week. This time it's been sitting in Chicoutimi Qc. for 3 days. It says that I received it but I didn't.
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Nick Nick
8500w heater
Would have loved to have this heater but Vevor lost the package. Forced me to buy a different heater from another company. I needed this heater for a party in my garage and my package was lost. Very upset
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Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Jeff Jeff
Buyer
10 KW
I never even received the heater because Vevor either never sent it or the shipping company immediately lost it. Then they proceeded to gaslight me on what the issue was and they pretended like it was on its way to me for 2 weeks just by printing a label so I'd get an email notification that my item shipped. Even after they opened an investigation, I still relieved nothing and they wouldn't give me a straight answer as to where the heater actually was. Oh, they use the worst shipping company, "OnTrac," that has the worst business rating ever. I FINALLY got a refund after a few weeks. Worst company ever.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Cristian A Cristian A
Calefactor
The product is very bad, it doesn't heat up at all; a $15 heater heats up more.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Dwain Dwain
Mr
Did not work right from the box. No obvious damage. Will not power on, breaker working, outlet shows 240V. DO NOT PURCHASE. Can’t get hold of customer service for refund.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mario Mario
Mr
5 KW
Très déçus et ne peut être branchée à un thermostat Et très décevant la méthode de retour de Vivor Il nous laisse à nous même pour retourner l’article . Nous avons pas de bon prix de livraison et trop dispendieux pour retourner
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Respuesta de Servicio al Cliente: Cher client, nous sommes sincèrement désolés d'apprendre que vous avez eu une expérience décevante avec notre service après-vente et notre service client. On prend vos commentaires très au sérieux. Nous transmettrons votre problème immédiatement à nos équipes du service à la clientèle et du service après-vente afin d'apporter des améliorations. Pour toute question ou besoin d'aide, n'hésitez pas à nous contacter. Nous sommes toujours là pour vous aider et souhaitons vous satisfaire pleinement. Veuillez consulter notre page « Contactez-nous » en ligne, située dans la barre de navigation inférieure. Soumettez un billet et notre équipe de soutien vous contactera par courriel pour vous tenir au courant jusqu'à la résolution de votre problème. Nous vous remercions de votre compréhension.
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