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Cámara de alcantarillado VEVOR con localizador de 512 Hz, 50 m (164 pies), cámara de inspección de tuberías de 9" con función DVR, IP68, 12 LED ajustables y tarjeta SD de 16 GB para alcantarillado, hogar, conductos de drenaje y plomería.

Reseñas de clientes para Cámara de alcantarillado VEVOR con localizador de 512 Hz, 50 m (164 pies), cámara de inspección de tuberías de 9" con función DVR, IP68, 12 LED ajustables y tarjeta SD de 16 GB para alcantarillado, hogar, conductos de drenaje y plomería.

50 m Localizador de 512 Hz - Marcado de longitud de cable Sin Autonivelación

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Andrew Dezarn Andrew Dezarn
Plumber
What can I say? Extremely dissipated in this camera. Lets start with the good. The sonde works as described and is easy to locate and the actual cable is high quality. It does navigate effectively through sewer lines. Now the bad . This thing is a joke to navigate through the menu items. The keyboard is virtually useless if you cant use it to toggle through the menu. But the reason im leaving this bad review mainly is because the screen is absolutely horrible. Im not sure if its just mine but the quality of the picture is a joke . I can barley make out colors , and if the sun is out even a little bit there is no chance I am going to se anything important. And the screen tilts back with no spring resistance on the hinges so it puts itself directly in the suns path. Ive bought some really cheap low quality cameras from vevor that had 10x the visual quality in comparison to this one . Honestly im genuinely pissed I could get over all the quirks if I could see the dang sewer but I cant . Hooked the camera head from this into a old sanypiece camera that was broke and the picture was flawless. The montiro on this is a joke . If your a real plumber id advise you not to spend the money on this one. Vevor your a good company but you dropped the ball on this. Not happy.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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RR RR
As long as you never need a replacement battery...awful customer service
50 m Localizador de 512 Hz - Marcado de longitud de cable Sin Autonivelación
Excellent camera till the battery dies and you need to replace it. Customer service sends you round and round and requires a video and pictures showing the battery is dead before they can tell you whether if you can get a replacement battery. I sent the video and they said they forwarded my question to a special team and should hear back within 48 hours. It has been several days and still no response. In the meantime, I have to keep replying to system generated emails otherwise the system will mark the issue as resolved. This is terrible customer service. I had a good run with Vevor tools and that's because I never had to deal with their customer service.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mike Mike
President
Camera head is really small and has no attachments that you can buy for a riser. Looks like it was a normal size camera approach it but definitely not like a rigid camera. Has no usb slot so have to use micro sd cards. Just have it as a backup in case because otherwise pretty much trash.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Scott Schult Scott Schult
Owner
50 m Localizador de 512 Hz - Marcado de longitud de cable Sin Autonivelación
Used one time and cable broke while inserting it into a drain pipe Contacted vevor got no response
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Avery A Mosley Avery A Mosley
owner
to hard to pull in and out. don't go through alot of 3 and 4 inch cast iron pipe. I would to send it back and get a better one
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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BCM BCM
OWNER
THIS CASE IS NOT MADE FOR SOMEONE WHO USES THIS CAMERA DAILY. THE CASE FELL APART IN LITTLE LESS THAN 5 MONTHS
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Ernesto Soto Ernesto Soto
Owner
Break easy, screen picture not a good quality
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Doug Regier Doug Regier
Unbelievable
50 m Localizador de 512 Hz - Marcado de longitud de cable Sin Autonivelación
I have never experienced such service. No way of talking to tech support on phone. All is emails to China. And they either lack knowledge or ability to understand English. . Almost a month into this and no further ahead than day one. They only sent part of what they said Ii needed. They said do the repairs and get back to them if it doesn’t work for a new solution. I can’t fix what I don’t have. . This unit was used about 10 times and now it goes to the recycling.bin
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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KanalFritz KanalFritz
GmbH
Ich habe diese Kamera neu gekauft und bereits bei der ersten Benutzung massive Probleme festgestellt. Der Kamerakopf hat einen Wackelkontakt, und schon nach dem ersten 45-Grad-Bogen kam es zu einem kompletten Bildausfall. Auch beim zweiten Einsatz trat dasselbe Problem auf. Ich musste den Kamerakopf ständig drehen, um überhaupt ein Bild zu bekommen. Während der Befahrung fällt das Bild regelmäßig aus, und es erscheinen schwarze Streifen. Ein zuverlässiges Arbeiten ist damit nicht möglich. Für den professionellen Einsatz ist diese Kamera absolut ungeeignet. Bei diesem Preis hätte ich eine deutlich bessere Qualität erwartet. Zusätzlich wurde die Lieferung nicht wie versprochen zugestellt, sondern kam zwei Tage verspätet an. Ich werde die Kamera zurücksenden. Insgesamt bin ich sehr enttäuscht und kann dieses Produkt nicht empfehlen.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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1234 1234
Vevor Sewer Camera
50 m Localizador de 512 Hz - Marcado de longitud de cable Sin Autonivelación
The detector to find the camera is trash. barely works. the quality on the camera is not good at all. i asked the company to provide me with a return tracking # as i no longer wanted this product and they are no help. they said if i return it i will be charged return and storing fees. they asked me to keep it so i don't get charged fees even though i didn't like the product. i highly strongly recommend you do not buy this. you will guarantee have issues. spend the extra few bucks and buy something better. Assistance was terrible and so was the product once again do not buy this save your money and time.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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