Opiniones sobre Cámara de alcantarillado VEVOR con localizador de 512 Hz, 50 m (164 pies), cámara de inspección de tuberías de 9" con función DVR, IP68, 12 LED ajustables y tarjeta SD de 16 GB para alcantarillado, hogar, conductos de drenaje y plomería.

jack

mr

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received a faulty item that never worked. contacted customer service right away and they refuse to issue a refund and its been over a month and they keep on stalling

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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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Greg

Owner

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Camera screen already stopped working starts up with vevor logo quick and then goes black

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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Collen Sebulsky

Vevor Customer service doesn’t address issues in a timely manner

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My sewer camera that I bought about a month ago is having issues not working not charging and they’re convinced it’s the monitor when I think it’s a battery issue I think a replacement would be best but they think a monitor will work.

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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Russ

Owner

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Used it 2xs in 9 months and camera did not last. Junk....

1 personas encontraron esto útil

Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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John

Failed in the first Month

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Failed in the first month. I have the warranty and customer service is slow to respond. They guessed at what my problem was with no actual trouble shooting. Well I recieved the screen swapped it out and had the same issue.

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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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Josh

Owner

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I never received item i purchased. When i called after a couple months about it they refunded my money. I said i still want the tool they said to re order it. Think they raised the price. I have to fill out all the stars to submit. Erroring on 1’s

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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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Andrew Escobar

President

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Camera Turned on the first time, after a full charge the Camera and Locator option failed and got a black screen.

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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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bad reel

reel connection doesnt last

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I have bought 4-5 now and they break after a month of use. The reel goes out and shows no picture or goes in and out

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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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u

t

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Skitdålig sökfunktion, det piper överallt, helt omöjligt att hitta några avloppsrör med denna apparaten. Jag trodde på er Vevor, men skit fick jag, får nog köpa en dyrare för att kunna hitta avloppsrör under golv

1 personas encontraron esto útil

Respuesta de Servicio al Cliente: Vi ber uppriktigt om ursäkt för de besvär som vår produkt orsakat. Vi förstår fullt ut den frustration som kan uppstå om det uppstår ett fel under användning. Vi strävar efter att åtgärda detta ärende snabbt. Vi kommer att ge dig en uppdatering om ditt problem via e-post. Var vänlig och kontrollera din inkorg för ytterligare korrespondens.

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John Turner

Turner electric llc

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Used it two times second time the camera head fell off down the city sewer can't get that back, bad defective in the tool tried to contact vevor for over a year with no luck, 1000 dollars is alot for a one time uses . Not to happy about it.

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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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Reseñas de clientes para Cámara de alcantarillado VEVOR con localizador de 512 Hz, 50 m (164 pies), cámara de inspección de tuberías de 9" con función DVR, IP68, 12 LED ajustables y tarjeta SD de 16 GB para alcantarillado, hogar, conductos de drenaje y plomería.

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