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Carpa de sombra VEVOR Gazebo, 3 x 3 m, toldo de camping desplegable de 6 lados con ventanas de malla, bolsa de transporte portátil, estacas de tierra, carpas de sombra grandes para acampar al aire libre, césped y patio.

Reseñas de clientes para Carpa de sombra VEVOR Gazebo, 3 x 3 m, toldo de camping desplegable de 6 lados con ventanas de malla, bolsa de transporte portátil, estacas de tierra, carpas de sombra grandes para acampar al aire libre, césped y patio.

10x10 ft

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Jess Jess
Victim
10x10 ft
Received item quickly . Easy to set up, however, Poles did not work with pockets on sides of door, had to cut poles. Center hook strap tore out of roof first time taking down. A little. Disappointed.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your feedback. Please accept our apologies for any inconvenience. For immediate assistance, reach out through our online "Contact Us" page—our after-sales team is ready to help. We appreciate your understanding.
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Cathy Cathy
Not Sturdy
While there is nothing wrong with the tent, it’s not sturdy even when staked down. The slightest amount of wind will really move unless you guy out the sides using the hub connection. You get what you pay for.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Elettra Grassi Elettra Grassi
Bello ma non funzionale
12x12 ft
In situazioni di caldo , l aria non passa e tende a diventare una cappa molto calda e poco funzionale
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Faye Matthewman Faye Matthewman
Mrs.
12x12 ft
My husband and I found the instructions to be very vague and the first attempt of putting it up disastrous. Once we realized that you actually need to fold back the first layer to find the pull rope and pull it towards the top and not the towards the bottom ( which makes it turn inside out) it worked fine. Now the set up and take down is much easier. Also, we are not sure why the pull rope is on the outside of the canopy top instead of on the inside to make it easier to reach and pull down to collapse the shelter. The screen is very fine which is great for bug control however, we did find it very hot with little to no airflow. I would also suggest that the add on outside panels also come in a clear heavy plastic so that you are still protected from wind and rain but you can see through it and it is still light inside.
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Heather Noble-Volpe Heather Noble-Volpe
Tent is good, but Paul is missing
The two front poles were missing from the bag. I need to reach out to before to get replacement poles. I hope they make it right
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Respuesta de Servicio al Cliente: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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Sommerfeld Sommerfeld
Schlechter als erwartet
Schlechter als erwartet 2 Schlechter als erwartet 2 Schlechter als erwartet 2
Einige Nähte sind nicht richtig verarbeitet, das Material ist im Vergleich zu Modellen anderer Firmen (wir haben einen direkten Vergleich zu Hause) eher dünn, wirkt nicht so qualitativ hochwertig. Teilweise hängen die Seiten am Dach etwas durch, die Stangen am Eingang sind umständlich einzureden.
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Respuesta de Servicio al Cliente: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Russell weeks Russell weeks
Mr.
12x12 ft
A failure of the gazebo occurred when opening the unit for the first time in my driveway. The cental hub fell apart when the nut fell off the bolt. The nut was the wrong size for the bolt. I had to disassemble the eight rods to press the bolt back through the fabric and use my own right sized nut. The eight rods scraped the sidewalls during re-assemblly.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Angelss Angelss
12x12 pop up teny
12x12 ft
Loved it but screen came with hole in it. Hoping I can get a repair kit!
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mick Mick
Side panels
12x12 ft
The velcro down side panels wpuld be better inside. They dont mesh well on the putside with the tie downs.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messagDear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Klaus Bolling Klaus Bolling
Eigentlich bin ich mit dem Zelt zufrieden. Nur leider - in den letzten Tagen war Regen - musste ich feststellen, dass im Bereich der Dachnähte Regenwasser auf den Tisch tropfte. Ich werde in den nächsten Tagen versuchen, die Nähte mit Imprägnierspray zu behandeln und damit eine Abdichtung zu erzielen. Vielleicht könnten Sie mir entgegenkommenderweise eine entsprechende Sprühdose an meine deutsche Heimatadresse zukommen lassen. Mit freundlichen Grüßen, Klaus
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Respuesta de Servicio al Cliente: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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