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Carpa de sombra VEVOR Gazebo, 3 x 3 m, toldo de camping desplegable de 6 lados con ventanas de malla, bolsa de transporte portátil, estacas de tierra, carpas de sombra grandes para acampar al aire libre, césped y patio.

Reseñas de clientes para Carpa de sombra VEVOR Gazebo, 3 x 3 m, toldo de camping desplegable de 6 lados con ventanas de malla, bolsa de transporte portátil, estacas de tierra, carpas de sombra grandes para acampar al aire libre, césped y patio.

10x10 ft

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none none
nah
received on august 7. we have had probably 5 rainstorms and devour did not send enough cover cloths so rain has been getting in. apparently they're sending. its august 17th today. the gazebo is a very light material, I can see the velcro closures having a short life. it has kept out the flies. the slugs have been able to get inside from so much rain and no cover cloth to stop the wet. the only side that the slugs appeared were where there was no cover cloth. I can see getting about two seasons from this gazebo.
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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Robert Robert
Mr.
12x12 ft
I set up the tent and realized that from the factory the roof pull strap was installed backward. So there is no way to pull the roof down after it is setup. I spent an hour taking it apart and reversing the strap so it was on the inside of the gazebo. I was comparing this gazebo to the Kuma brand and I found the Kuma band has 2 zippers one on each side of the door which is much more convenient. The Kuma brand also has a pole over the door which makes it more stable. The vevor brand is half the price of the Kuma gazebo. All in all it is a good value
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Hunter Waldschmidt Hunter Waldschmidt
Disappointing quality
12x12 ft
Was disappointed to open up my “new” screen tent to find out one of the door pieces had a splintered pole and the hubs had some scratches on them like it was used and returned. Worked nice for my first trip though since I didn’t have time to return prior to the trip.
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Respuesta de Servicio al Cliente: To our valued customer, thank you for being patient and cooperative. We’re actively handling your concerns and are dedicated to finding a solution that works for you. Please make sure to check your ticket and email regularly for updates on the progress. If you have further questions or need assistance, don’t hesitate to reach out.
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Valentine Valentine
Mr
Great idea. But the quality is very disappointing. Single seams. The Vaycro is poorly attached and will most likely start to come off soon.
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Respuesta de Servicio al Cliente: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
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Ronald olwig Ronald olwig
Screen tent
10x10 ft
There was a rip in one of screens. I contacted customer service. They told me to sew it.
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Respuesta de Servicio al Cliente: Dear valued customer, We thank you for your feedback. Sincere apologies for any inconvenience this may have caused. Our after-sales team will assist quickly if you visit our "Contact Us" section online. Thank you for your understanding.
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Bruce Smith Bruce Smith
Gazebo
12x12 ft
Not worth it.
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Patrice Boulianne Patrice Boulianne
Problème d’étanchéité.
10x10 ft
Cela ne fait même pas un an que j’ai acheté ce produit et je l’ai reçu avec un problème d’étanchéité, j’ai demandé qu’on respecte la garantie mais on m’offre 30$ c’est ridicule j'ai payé 300$ , donc ce produit ne vaut que $30 dollars donc n’acheter pas leur produit je n’ai plus aucune confiance en eux . ATTENTION AUX ACHATS CHEZ VEVOR AUCUN RESPECT DES GARANTIES . COMPAGNIE NON RESPECTUEUSE ENVERS CES CLIENTS.
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Respuesta de Servicio al Cliente: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.
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Allan McCoshan Allan McCoshan
Leaks
12x12 ft
First time I set it up it rained and every seam on the roof leaked it's easy to set up but I thought it would be better in the rain
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Respuesta de Servicio al Cliente: Dear valued customer, Your feedback is important to us. We’re sorry for any inconvenience. To receive quick help, reach out through our "Contact Us" page online—our after-sales team is here to assist. We appreciate your understanding.
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Danny Danny
Guy
Was late to open my order this summer, My bad, should know bettre but and just opened the bag and set it up and found that two support poles for the doorway are missing. Can't properly use it without and no substitutes are available. Seems to be as common mistake with Vevor with most of their stuff
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TB TB
Had some issues
12x12 ft
The gazebo is great now that I have it set up and the price is okay. BUT on my first attempt to set it up I was alone. I could not figure out what was causing the problem. Being alone you cannot hold things up and out of the way so you can analyze the problem. Through chat I contacted a rep and he sent me to a drawing of instructions (Drawing no words). A week later my wife got back from a trip and we attacked it again. I never really figured out the exact misassembly but there had to be a couple of the fiberglass rods in the wrong places. I just started pulling them out until I could straighten the tent out and reassemble it. A lot of foul language and asking for forgiveness and now I have a bug free cool place to sit and have an adult beverage. Thats my story and I'm stickin to it.
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