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Carpa de sombra VEVOR Gazebo, 3 x 3 m, toldo de camping desplegable de 6 lados con ventanas de malla, bolsa de transporte portátil, estacas de tierra, carpas de sombra grandes para acampar al aire libre, césped y patio.

Reseñas de clientes para Carpa de sombra VEVOR Gazebo, 3 x 3 m, toldo de camping desplegable de 6 lados con ventanas de malla, bolsa de transporte portátil, estacas de tierra, carpas de sombra grandes para acampar al aire libre, césped y patio.

10x10 ft

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Hoss Hoss
10x10 gazebo
Help ! Pulled it out of the box excited to get it up, that lasted about 2 minutes! After reading the instructions I was ready to give it a try, I couldn’t find the pull straps anywhere, was able to spread it open but popping it up was impossible because I couldn’t pull out the sides,,, then I noticed that it looked inside out? Vevor branding was inside, after multiple times of trying to turn the the over and right side out , myself with the help of others we decided something wasn’t right, so back in the box it went, I don’t think it was supposed too come inside out and twisted, will be contacting customer service for my money back or a new one,, I really do think it would work awesome for my needs,, been putting tents and canopy’s up for a long time , this one kicked out butts!
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Justin Derrick Justin Derrick
Cheep Quality
This tent ripped the first time putting it up. The light hook in the roof came undone.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Keri Frank Keri Frank
Broke immediately
We used this tent for less than a week before two of the poles broke. Very disappointing for something I paid over $200 for.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Rochelle Rochelle
Tent
Can’t open, can’t close properly Stuck in the basement never to be used Won’t stand on its own without put into the ground
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Amy Amy
Do not buy!
12x12 ft
This was the most frustrating item I’ve ever owned. Takes at least 4 people to set up and that was still a chore. The sides bow out so it makes it impossible to use on a deck. For camping this could work but not as a gazebo like stated. It’s a screen tent. The netting is attached to the frame which makes it even harder to setup. Way overpriced for what it is. Very disappointing.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Gina Gina
No canopy, no refund
12x12 ft
I mailed it back 3 weeks ago and still have not gotten my refund
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Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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LaVon Murphy LaVon Murphy
Mz
12x12 ft
I have tried taking pictures and even tried uploading pictures of the broken product but the system totally erased my review..the inside door pole ripped thru the slot and it now up against the top of the tent..and the outside pice the stake goes into in the front portion of the tent completely separated from the tent.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cindy Taylor Cindy Taylor
Danaged
12x12 ft
Received damaged
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Respuesta de Servicio al Cliente: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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Claes.fransson Claes.fransson
Mr
Order 6of April and still haven’t got delivery.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sheila Regan Sheila Regan
Do Not Waste Your Money!!!!!
This tent is a piece of junk. It had not stayed intact since the first day. I have used all tools provided to keep tent in place, along with hurricane straps and bricks. It just keeps moving, collapsing and ripping!!!!! Customer service at VEVOR is ridiculous!
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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