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Carpa tipo cenador VEVOR, 3,6 x 3,6 m, carpa plegable hexagonal con ventanas de malla, bolsa de transporte portátil, estacas para el suelo, carpa de sombra grande para acampar al aire libre, césped y jardín.

Reseñas de clientes para Carpa tipo cenador VEVOR, 3,6 x 3,6 m, carpa plegable hexagonal con ventanas de malla, bolsa de transporte portátil, estacas para el suelo, carpa de sombra grande para acampar al aire libre, césped y jardín.

12x12 ft

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Cindy Taylor Cindy Taylor
Danaged
12x12 ft
Received damaged
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Respuesta de Servicio al Cliente: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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Just me Just me
Owner
12x12 ft
I am unable to write a review because it is still packed in the original box. We will not be opening or using the Gazebo until mid May 2026, when the camping season starts. When that happens and its being used, I'll be able to write a review. thank you.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Mark Boesch Mark Boesch
Home owner
12x12 ft
This has been one of the worst buying experience of our adult life. Never received the Screen Room to our home. When we asked questions about when it would arrive never received a real answer . Had to get with our Credit Card Company to dispute the charge. We will not use this company again. Never got a straight answer from any correspondence. Cannot answer survey questions due to never receiving product.
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Respuesta de Servicio al Cliente: We sincerely apologize that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Ronald olwig Ronald olwig
Not a good one thus time
12x12 ft
Rip in one of the screen , some rods were not in
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, we hope this message finds you well. Following our recent discussions and the agreement we reached, we’re pleased to inform you that we’ve completed all necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this may have caused—your satisfaction is our top priority, and we’re dedicated to ensuring things are made right.
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Charis Ard Charis Ard
Ma
12x12 ft
Gazebo was inside out when we opened it the first time and there are holes in the screen. Have to wonder if we got one somebody returned.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your feedback. We’re sorry for any inconvenience this may have caused. Our after-sales team is ready to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.
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Robin Robin
12x12 screen gazebo
12x12 ft
Very poor customer service,product arrived with manufacturer defect small hole in roof waited a day and customer service said I have to wait 3-4 business days for a service technician to respond back on how to assist me with my issues Simple fix is return the damaged one and send me a replacement
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
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Angel Angel
Self
12x12 ft
Horrible. The sides continually collapse in if you even blow the air. I just set mine up as I have cancer so I couldn’t set it up for a few months and part of it has a tear and one area was broke and couldn’t be put in place unless 4 ppl bent a piece. Would never recommend. Waist or money.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We appreciate you sharing your feedback. Sincere apologies for any trouble this may have caused. For quick support, please reach out via our online "Contact Us" section—our after-sales team is ready to help. Thank you for your understanding.
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Larry Larry
Owner
12x12 ft
The tent is easy to install. We jbought it in Nov 2024, but did not install it until Jan 2025 and so far the fiberglass support rod pockets ripped out, all stake down tabs ripped off, the door support fiberglass rod 2 piece elastic broke, tent stakes that came with it were very poor quality, had to buy new ones that were stronger and gave more support, the roof caves in when windy. Over all poor quality. There are 3 in the park exactly alike and so far 1 was totally torn up and went into the dumpster. Overall quality is not very good. Does not stand up in weather. We are very disappointed with this purchase.
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Respuesta de Servicio al Cliente: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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Steve Steve
Pop up screen room
12x12 ft
After only one short season the roof tore about 3ft section. I can't find any I fo on how to repair the tear several tent repair tapes do not stick to roof material. Still hoping to find a way to repair the damage...
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for letting us know. Sorry for any issues. Our after-sales team stands by via "Contact Us" online to resolve this fast. Thank you for understanding.
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Susan Susan
Never again
12x12 ft
Never again will I buy a Vevor ... Customer service is awful ( no phone number), the Vevor screen tents are not as well made as Clam Quickset but you get what you pay for. Idea is good to have window panels but After two weeks the screen had a hole and the Velcro failed on a panel. I Asked for a replacement panel but they do not have any!!!! Anyway I got a partial refund but unsatisfied and going back to a Clam
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: To our respected customer, thank you for being patient and cooperative. We’re proactively addressing your issues and are focused on finding a resolution that you’ll be happy with. Please check your ticket and email on a regular basis for updates regarding the progress. If you need further assistance or have more questions, don’t hesitate to reach out.
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