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Carpa tipo cenador VEVOR, 3,6 x 3,6 m, carpa plegable hexagonal con ventanas de malla, bolsa de transporte portátil, estacas para el suelo, carpa de sombra grande para acampar al aire libre, césped y jardín.

Reseñas de clientes para Carpa tipo cenador VEVOR, 3,6 x 3,6 m, carpa plegable hexagonal con ventanas de malla, bolsa de transporte portátil, estacas para el suelo, carpa de sombra grande para acampar al aire libre, césped y jardín.

12x12 ft

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Jørgen Kristensen Jørgen Kristensen
Well, it might be good, but its broken from the start.
With a broken tent pole and holes in the mosquito web, and a support that just does not answer, i simply cannot give more than 1 star.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Claes Fransson Claes Fransson
Mr Fransson
It’s outside out, we have been 5 people to try get it upp. It’s impossible
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Michelle Hudson Michelle Hudson
Quality is lame
Horrible quality
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Elettra Grassi Elettra Grassi
Bello ma non funzionale
12x12 ft
In situazioni di caldo , l aria non passa e tende a diventare una cappa molto calda e poco funzionale
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Faye Matthewman Faye Matthewman
Mrs.
12x12 ft
My husband and I found the instructions to be very vague and the first attempt of putting it up disastrous. Once we realized that you actually need to fold back the first layer to find the pull rope and pull it towards the top and not the towards the bottom ( which makes it turn inside out) it worked fine. Now the set up and take down is much easier. Also, we are not sure why the pull rope is on the outside of the canopy top instead of on the inside to make it easier to reach and pull down to collapse the shelter. The screen is very fine which is great for bug control however, we did find it very hot with little to no airflow. I would also suggest that the add on outside panels also come in a clear heavy plastic so that you are still protected from wind and rain but you can see through it and it is still light inside.
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Stephane Stephane
Mr
Mr 3
The material is very thin and I have a rip I am very disappointed I was so happy to receive it I’m hoping to get reimbursed. I used it once !
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Russell weeks Russell weeks
Mr.
12x12 ft
A failure of the gazebo occurred when opening the unit for the first time in my driveway. The cental hub fell apart when the nut fell off the bolt. The nut was the wrong size for the bolt. I had to disassemble the eight rods to press the bolt back through the fabric and use my own right sized nut. The eight rods scraped the sidewalls during re-assemblly.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Angelss Angelss
12x12 pop up teny
12x12 ft
Loved it but screen came with hole in it. Hoping I can get a repair kit!
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mick Mick
Side panels
12x12 ft
The velcro down side panels wpuld be better inside. They dont mesh well on the putside with the tie downs.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messagDear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Tina Hitcher Tina Hitcher
12x12 gazebo
12x12 ft
My original 12x12 gazebo zipper malfunctioned. But I contacted vevor through their 24hr chat. I have nothing but good to say they have a quality product and stand behind it. So grateful for such a great experience
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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