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Carpa tipo cenador VEVOR, 3,6 x 3,6 m, carpa plegable hexagonal con ventanas de malla, bolsa de transporte portátil, estacas para el suelo, carpa de sombra grande para acampar al aire libre, césped y jardín.

Reseñas de clientes para Carpa tipo cenador VEVOR, 3,6 x 3,6 m, carpa plegable hexagonal con ventanas de malla, bolsa de transporte portátil, estacas para el suelo, carpa de sombra grande para acampar al aire libre, césped y jardín.

12x12 ft

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mario mario
ACHETEUR
10x10 ft
Je suis tres décu d avoir fais affaire avec Vevor , tres compliqué d avoir un produit en ordre , j ais eu un remboursement de $127.00 sur un achat de $255.00 mais un gazebo qui n es pas fonctionnel , je n ais jamais eu d adresse de retour pour retourné le produit qui n étais pas fonctionnel . Tres tres décu . je garde un tres mauvais souvenir d avoir fait affaire avec VEVOR
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Respuesta de Servicio al Cliente: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Justin Derrick Justin Derrick
Cheep Quality
This tent ripped the first time putting it up. The light hook in the roof came undone.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Keri Frank Keri Frank
Broke immediately
We used this tent for less than a week before two of the poles broke. Very disappointing for something I paid over $200 for.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Rochelle Rochelle
Tent
Can’t open, can’t close properly Stuck in the basement never to be used Won’t stand on its own without put into the ground
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Claes.fransson Claes.fransson
Mr
Order 6of April and still haven’t got delivery.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sheila Regan Sheila Regan
Do Not Waste Your Money!!!!!
This tent is a piece of junk. It had not stayed intact since the first day. I have used all tools provided to keep tent in place, along with hurricane straps and bricks. It just keeps moving, collapsing and ripping!!!!! Customer service at VEVOR is ridiculous!
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ce Stanley Ce Stanley
25112300977322531787 I have not been able to write a review as we have not opened the box yet. The package was delivered by FedX to the wrong address. Now, it’s sitting in a on heated garage until we can open it. Question: if there’s any problem will we still have an option to review or get replacements if needed? FedX dropped that huge box off at a health care facility and we were fortunate they found us…not impressed! I would prefer to discuss this review in person on a phone so I know management is taking this report
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Hongmei Hongmei
Miss
10x10 ft
I give you one star because l'm very unhappy with your delivery company called CouriersPlease. I have never dealt with some useless people as them. No l have NOT received the gazebo, sorry l can't give you a good review.
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Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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EricB EricB
Customer
10x10 ft
Basically worked one time. Stick with the square sideed easy up style. The 6 sided is junk, one crack in the coupler, and it can't be used.
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Anne-Marie Anne-Marie
Tente cuisine de CAMPING
La tente mesure 6'7" une fois pliée dans son sac, elle n'entre donc pas dans notre voiture. Nous l'avons acheté pour faire du camping alors cela ne fonctionne pas et il est très difficile de la retourner. Je ne recommande pas cette tente cuisine de CAMPING!
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Respuesta de Servicio al Cliente: Dear valued customer, we trust this message finds you well. Following our recent discussions and the agreement we reached, we’re pleased to confirm that we’ve finished the necessary actions to resolve your concerns. Please accept our sincere apology for any inconvenience or frustration this may have brought—your satisfaction is our priority, and we’re dedicated to making things right.
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