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Carpa tipo cenador VEVOR, 3,6 x 3,6 m, carpa plegable hexagonal con ventanas de malla, bolsa de transporte portátil, estacas para el suelo, carpa de sombra grande para acampar al aire libre, césped y jardín.

Reseñas de clientes para Carpa tipo cenador VEVOR, 3,6 x 3,6 m, carpa plegable hexagonal con ventanas de malla, bolsa de transporte portátil, estacas para el suelo, carpa de sombra grande para acampar al aire libre, césped y jardín.

12x12 ft

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Me Me
Unhappy
12x12 ft
Terrible, came in the package inside out with holes in the screen and screws through fittings and netting..contacted Vevor customer service and have been getting a run around for 3 weeks. Do not buy this , they wont stand behind it when they do it wrong.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Brent Eriksson Brent Eriksson
Mr.
Size, shape, setup and extra panels were all positives. Unfortunately after only a few setups the velcro tabs in the sides for attaching the extra panels have begun to pull away from the shelter and some have already come off. What we thought was going to be a solid, multi-year addition to ou camping gear will not likely make it thru this season. Disappointed and won't purchase again.
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Respuesta de Servicio al Cliente: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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Doreen Matchem Doreen Matchem
Mrs
Mrs 1 Mrs 1 Mrs 1
I really love this shelter but it did not last. I used it 2 times in one year and the roof started to leak. I only used it once in the rain. The thing that I am most upset about is the treatment I received from the company when I contacted them about the pin holes in the roof. I ordered it on June 7th, 2025 and I contacted them on July 4th, 2026. I use once during the summer in 2025 and once in 2026. It was stored in its original bag. We and my husband are both retired and we gave never had small kids or pets inside the shelter. It should never have leak. For the price we paid for it, I am very disappointed, especially after I raved about it to my family and friends and now I have to tell them that I was completely wrong about this shelter and about this company.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Ingrid Gentsch Ingrid Gentsch
Defekte Ware geliefert
Defekte Ware geliefert  1
Mir wurde ein defektes Zelt geliefert das Netz hat ein Brandloch ich habe das sofort reklamiert aber habe keine Antwort erhalten wie der Fall jetzt weitergeht da ich mit Klarna bezahlt habe habe ich dort Käuferschutz beantragt und hoffe der Fall wird für meinen Gunsten entschieden denn das kann ja wohl nicht sein bei Reklamation bekommt man hier einfach keine eindeutige Antwort mehr nur eine Gegenfrage ob das Paket auch kaputt war das ist sehr enttäuschend
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Respuesta de Servicio al Cliente: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Phyllis Shobe Phyllis Shobe
Unhappy customer
10x10 ft
This product did not open completely. Several people struggle to get the roof of the tent to open. Never open. Image was already submitted. Still getting the run of rounds about the refund.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates
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Jørgen Kristensen Jørgen Kristensen
Well, it might be good, but its broken from the start.
With a broken tent pole and holes in the mosquito web, and a support that just does not answer, i simply cannot give more than 1 star.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Claes Fransson Claes Fransson
Mr Fransson
It’s outside out, we have been 5 people to try get it upp. It’s impossible
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Michelle Hudson Michelle Hudson
Quality is lame
Horrible quality
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Hoss Hoss
10x10 gazebo
Help ! Pulled it out of the box excited to get it up, that lasted about 2 minutes! After reading the instructions I was ready to give it a try, I couldn’t find the pull straps anywhere, was able to spread it open but popping it up was impossible because I couldn’t pull out the sides,,, then I noticed that it looked inside out? Vevor branding was inside, after multiple times of trying to turn the the over and right side out , myself with the help of others we decided something wasn’t right, so back in the box it went, I don’t think it was supposed too come inside out and twisted, will be contacting customer service for my money back or a new one,, I really do think it would work awesome for my needs,, been putting tents and canopy’s up for a long time , this one kicked out butts!
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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mario mario
ACHETEUR
10x10 ft
Je suis tres décu d avoir fais affaire avec Vevor , tres compliqué d avoir un produit en ordre , j ais eu un remboursement de $127.00 sur un achat de $255.00 mais un gazebo qui n es pas fonctionnel , je n ais jamais eu d adresse de retour pour retourné le produit qui n étais pas fonctionnel . Tres tres décu . je garde un tres mauvais souvenir d avoir fait affaire avec VEVOR
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Respuesta de Servicio al Cliente: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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