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VEVOR Carpeta de cadena con trinquete, Carpetas de carga de alta resistencia de 5/16"-3/8", con cadenas G80 Límite de carga seguro de 7100 libras, Mango antideslizante que ahorra mano de obra, Carpeta

Reseñas de clientes para VEVOR Carpeta de cadena con trinquete, Carpetas de carga de alta resistencia de 5/16"-3/8", con cadenas G80 Límite de carga seguro de 7100 libras, Mango antideslizante que ahorra mano de obra, Carpeta

5/16 - 3/8 inch 4 Juegos

Opiniones de los Clientes

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Dane Doerflinger Dane Doerflinger
Owner
Owner  3
I received a package. It was half open missing two pieces reached out to VEVOR , they said it was the carriers problem. The reason I was missing two of my pieces which in my opinion if you’re selling a product and the purchaser does not receive all of the product does not matter whose fault it is you should make it right they agreed to refund me 30 or $35 and I have yet to receive that refund on my card. The product itself works well it’s just they leave a bad taste in your mouth when they’ do not fulfill their promise of making sure the customer receives the entire product so therefore I have found a new distributor to buy my products from. I really wish they would’ve done the right thing because I would’ve continued to buy from them very often.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Tyler Morris Tyler Morris
Mr
Binders are decent, handles are and binders are 2 different pieces and handles do not stay screwed in very well, they are very loose. First time I used them on the return trip home 1 of the handles unscrewed and fell on the road somewhere and I had no clue until I arrived back home. Probably will not buy these again for that reason.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Andrew Andrew
Mediocre product
The ratchets are nice but are hard to swap from tightening to loosening. Also the handles vibrated out the first time I hauled my tractor with them. I recommend either putting some thread lock or tack welding them. I reached out to Vevor for a set of replacement handles and they said they aren’t available only full sets (binder and handles)
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Fabian m Fabian m
Tractor use
They are good chains. The rachet not so great keeps binding up. Wish they had a extrat 2 feet on the length
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ron Willis Ron Willis
Just okay.
Don’t believe the arrive by date initially shown, especially if you live out west. This was shipped from ON to AB by train and arrived a week later than shown. Delivered by Puralator and they don’t work weekends either. Resulted in having to delay my trip. Chains were as advertised. The chain binders are NOT stamped with WLL so not sure how legal they would be for you professional drivers out there. If I were to do it again and I wasn’t in a hurry I would watch the sales at Princess Auto and shop local.
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Johnj Johnj
Chain unstamped
3/8-1/2 inch
All graded chains are required to be stamped every 4 links with the grade of the chain. This chain should be stamped gr70 and it's not. If DOT inspects the chain they will Charge you
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dale Stanton Dale Stanton
Only 1 set arrived
I ordered 2 sets of 4 load binders only 1 set arrived, on closer inspection the handles don’t fit into the body and I had to chip the paint off also they not threaded into the body so will fall out while using them, this is a a serious design flaw as it whips back on you when it’s under load.
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Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Equipment Operator Equipment Operator
Property
Property 1
Used the Ratchet Binder twice for chaining down equipment to transport and the handle broke while using only my hand to tighten. I use about twice a year and the item was over a year since I purchased. however this should have lasted a lifetime. Vevor only offered to sell me a replacement for 60% of the cost of the replacement. I will pay more from a reputable company in all my future purchases who offer quality products.
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Dave Dave
Garbage
Heavy duty ratchet chain binders were so crappy made they will not even work, extremely dangerous garbage, they did give me a very small portion of the cost back though
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Roddie Reeder Roddie Reeder
Owner
Received this order box intact but was missing two chain binders. Contacted customer service twice since delivery with no reply and order is still incomplete. At this time I advise people to refrain from purchasing from vevor due their lack respect for their customers
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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