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VEVOR Carrete de Manguera de Aire Retráctil 9,52mm x 19,81m Manguera de Aire Híbrida 300 PSI Carrete de Manguera de Compresor de Aire con Rebobinado Automático Carrete de PP Cerrado para Techo Pared

Reseñas de clientes para VEVOR Carrete de Manguera de Aire Retráctil 9,52mm x 19,81m Manguera de Aire Híbrida 300 PSI Carrete de Manguera de Compresor de Aire con Rebobinado Automático Carrete de PP Cerrado para Techo Pared

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Melanie King Melanie King
Customer
I was a little disappointed and they quality of this product. The material it is made from is not real sturdy and every time we try to get the cord to retract. It is very difficult and takes multiple tries.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Yoel yero Yoel yero
Yero
Yero 1
Esta mala calidad llevo mas de 15 dias para que me mande el tike de rembolso y nadie contesta no tiene servicio al cliente no se las recomiendo
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos recibido su ticket sobre este problema y nos hemos mantenido en contacto con usted al respecto. Le proporcionamos una solución por correo electrónico y esperamos sus comentarios. Le aseguramos que seguiremos en contacto con usted hasta que el problema se resuelva por completo. Por favor, esté atento a las respuestas a los tickets y a las alertas por correo electrónico.
Lorne Lorne
Retired
The unit was packaged with the wall bracket attached thus making the fastening awkward. The swivel pins that would allow the bracket to be removed were not obvious or easy to re and re. The lead in hose for the unit was only 5’ where it was advertized to be 6.5’ thus would not quite reach my compressor. The service department was useless in that they responded late to my issues by utilizing a 3rd party vendor to access their reply which i refused to do when a simple email would have been quite sufficient. The oroduct itself seems to be quite ok save for the errors and communications.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Kevin Dixon Kevin Dixon
Home owner
I never received it .waited till the delivery date then called and never receivedany tracking info. Explained this to Vevor the precededto read me the original emai . After the 3rd person they told me the truck got in an accident. I asked them to make it right and exspress ship one to me and they agreed. 3 days later still nothing had to cancel it and by a local cheaper one .Wish Vevor could get there act together. This has stopped me from buying several other items . I purchased the drywall sander and shipping got messed up on that also .had to reorder. Tried buying 2 diesel heaters they were never in stock . So I bought them elsewhere.
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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