Reseñas de clientes para VEVOR - Carrete de manguera retráctil para jardín (1/2 pulgada x 145 pies, montaje en pared), resistente, con boquilla de 9 patrones, bloqueo de cualquier longitud, sistema de retorno lento mejorado y soporte giratorio de 180°.
145 pies
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Anthony Broken
145 pies
I received it broken
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Rabi Fa
145 pies
I am extremely disappointed with my experience shopping at VEVOR. I purchased a water hose from their website, and while the product itself was not what I expected, the real problem started when I tried to return it. The return process is one of the most complicated and frustrating I have ever dealt with.
First, their website makes it very hard to find clear information about how to return an item. Instead of offering a simple return label or straightforward instructions, I was bounced back and forth with vague responses from customer service. Each time I contacted them, the answers felt generic and unhelpful, as if they were trying to avoid taking responsibility.
What should have been a simple return turned into a stressful and time-consuming process. I had to send multiple emails, wait days for replies, and still did not get proper guidance. At one point, it almost felt like they were trying to discourage me from returning the product at all.
A company that values its customers should make returns easy and hassle-free, but VEVOR does the opposite. Based on this experience, I will not be ordering from them again. If you are considering buying from VEVOR, be very careful—once they have your money, getting any help or support is almost impossible.
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Tom Do not buy
145 pies
Reps lie. Never send replacement or they try to offer you parts to replace the broken part, but it a hose reel . It says not to dissemble right on top. Regret buying from this company. This is my 3rd item I ordered. All they had to do was keep their agreement. Send me a replacement. Every time I try to contact them you have to start all over.
Now reviewing the item. Its actually built fine, the bracket is strong. The only issue is they have no place to hang the hose section that sticks out. Save your headaches. Order only with a credit card that you can dispute the charge.
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Daniel Poor quality
145 pies
My first impression, it's the best invention since sliced bread. That was short lived. We've had it a couple days and it worked great but the first time you spend the entire hose out it made a horrible sound and would never spool back up
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