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VEVOR - Carrete de manguera retráctil para jardín (1/2 pulgada x 145 pies, montaje en pared), resistente, con boquilla de 9 patrones, bloqueo de cualquier longitud, sistema de retorno lento mejorado y soporte giratorio de 180°.

Reseñas de clientes para VEVOR - Carrete de manguera retráctil para jardín (1/2 pulgada x 145 pies, montaje en pared), resistente, con boquilla de 9 patrones, bloqueo de cualquier longitud, sistema de retorno lento mejorado y soporte giratorio de 180°.

145 pies

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Randy Forbis Randy Forbis
Mr Forbis
39,5 m 12,7 mm
Came with a bad copper fitting and leaks really bad called customer service left a message no response so I sent a email twice and no response, I would call that poor customer service at best 3 days later and still no call back and no response to email I would definitely not recommend this item
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Matt Eldred Matt Eldred
Ceo
Very disappointed in this purchase. It was too heavy for the new building and the packages were not opened. I attempted to return the items and purchase something free standing instead but was not allowed to return unopened purchase. Wife are a large company but will not purchase from vevor again due to their poor return policy.
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Elemam: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Rich Marasco Rich Marasco
Not worth it.
20 m 15,87 mm
Buyer beware, if all you need is a cheap occasional 1/2” garden hose this may work for you. This hose reel is advertised as an 5/8” x 65’ hose a reel. What they fail to tell you is the 5/8” is the OD hose measurement . What you actually get is a 1/2” hose. Also the hose is extremely stiff and not great cold weather. The hose already has a kink after only a few uses. The hose is not replaceable. I tried to return this reel after trying it only once without water and was given the run around. I guess I’m stuck with it for this season. I don’t believe it will last any longer. Best to look elsewhere.
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Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ken Rivait Ken Rivait
Defective parts and even worse customer service Rating: ⭐☆☆☆☆
20 m 15,87 mm
​I purchased this retractable hose reel and it arrived on time, but that’s where the positives end. During assembly, I attached the hose nozzle only to find it won't tighten—it just spins infinitely. To make matters worse, the handle is now stuck and cannot be removed. ​The "support" from VEVOR has been a joke. They promised a response within 48 hours but never followed up. Instead, I keep receiving automated emails stating my case is "resolved" and will be closed. I’ve reopened the ticket three times now, telling them it isn't fixed, only for them to send the same automated "case closed" email again. Avoid this brand unless you want to be stuck with a broken product and zero help.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Prithpal Prithpal
Owner
20 m 15,87 mm
Once you screw water nozzle, no way you can replace unless you break in pieces.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cheap plastic would not recommend Cheap plastic would not recommend
Extremely cheap quality broke in a week
Extremely cheap quality but broke in a week. I would not recommend. Walmart offers better quality than this.
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Jessica L Grove Jessica L Grove
Extension water hose
39,5 m 12,7 mm
This is not 130 feet. It's 120 at best.
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Respuesta de Servicio al Cliente: Hi there! We’re sorry to hear you have concerns about the product not matching its description. We’ll create a ticket to get in touch with you soon. If we find any discrepancies from the description, we’ll fix them right away. Thanks for your feedback—it helps us deliver a better shopping experience!
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Carlos Carlos
VEVOR 115ft retractable hose reel
The reel is is nice but the hose does not seal properly against the attachment no matter how tightly you screw them on and if you try to unscrew the attachment the hose just free spins and there is nothing to grab on to in order to remove the attachment.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Giovanni Giovanni
Rocci
Qualità mediocre.
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Respuesta de Servicio al Cliente: Ciao! Apprezziamo molto che tu abbia condiviso la tua esperienza di acquisto con noi. Ci aiuta molto a migliorare. Inoltreremo il tuo feedback al team competente per apportare le ottimizzazioni necessarie. Grazie ancora per il tuo prezioso contributo! Ci dispiace molto che il nostro prodotto ti abbia creato problemi. Vogliamo risolvere il problema il prima possibile! Ricorda inoltre che puoi contattare la nostra Live Chat o il nostro servizio clienti via email per ricevere assistenza!
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Angie Brooks Angie Brooks
Does not compare to my Hoselink
My husband bought me the VEVOR hose reel for Christmas. It does not retract or pull out easily. The hose is not flexible at all and it makes watering difficult.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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