Reseñas de clientes para VEVOR - Carrete de manguera retráctil para jardín (1/2 pulgada x 145 pies, montaje en pared), resistente, con boquilla de 9 patrones, bloqueo de cualquier longitud, sistema de retorno lento mejorado y soporte giratorio de 180°.

I am extremely disappointed with my experience shopping at VEVOR. I purchased a water hose from their website, and while the product itself was not what I expected, the real problem started when I tried to return it. The return process is one of the most complicated and frustrating I have ever dealt with. First, their website makes it very hard to find clear information about how to return an item. Instead of offering a simple return label or straightforward instructions, I was bounced back and forth with vague responses from customer service. Each time I contacted them, the answers felt generic and unhelpful, as if they were trying to avoid taking responsibility. What should have been a simple return turned into a stressful and time-consuming process. I had to send multiple emails, wait days for replies, and still did not get proper guidance. At one point, it almost felt like they were trying to discourage me from returning the product at all. A company that values its customers should make returns easy and hassle-free, but VEVOR does the opposite. Based on this experience, I will not be ordering from them again. If you are considering buying from VEVOR, be very careful—once they have your money, getting any help or support is almost impossible.

Doesn't seem to want to retract smoothly. I'm constantly needing to jerk the hose to have it reel itself in

We have another retractable hose we bought from a local chain hardware store. As we order items from Vevor regularly, we ordered this hose (actually several). The quality of this versus what we got from the chain hardware store is very noticeable. This hose does not extend or retract smoothly. We had one that did not release or retract and was replaced finally (not the easiest process). It hangs up and sticks. The mechanisms are not smooth. For the money, I would recommend buying a retractable hose with the lifetime warranty. Same price but quality is miles apart.

Stopped retreating the hose after about 11 months

Reps lie. Never send replacement or they try to offer you parts to replace the broken part, but it a hose reel . It says not to dissemble right on top. Regret buying from this company. This is my 3rd item I ordered. All they had to do was keep their agreement. Send me a replacement. Every time I try to contact them you have to start all over. Now reviewing the item. Its actually built fine, the bracket is strong. The only issue is they have no place to hang the hose section that sticks out. Save your headaches. Order only with a credit card that you can dispute the charge.

I wouldn’t recommend this garden hose if you're expecting smooth automatic retraction. It seems to have a spring or tension issue — it stops retracting in multiple places and doesn’t pull the hose back properly. I contacted customer support, and they were responsive. They offered a partial refund and let me keep the item, which was a fair resolution. On the positive side, the hose construction and material quality are solid. If you don’t need the auto-retract feature to work perfectly, it might still be usable. On and off auto-retract works.

My first impression, it's the best invention since sliced bread. That was short lived. We've had it a couple days and it worked great but the first time you spend the entire hose out it made a horrible sound and would never spool back up

Was excited to receive the item. Unboxed it and everything looked good. Installation was pretty cut and dry. The main complaint is that there’s just not a whole lot of pressure or volume in the hose and I’m guessing it’s because it’s such a small hose in diameter. Will probably end up having to replace it.

It looks good but it leaked on first use . Contacted Vevor and they gave me some instructions on how to fix it . It’s weird that sometimes it stops leaking . Sometimes small leaks . Sometimes big leaks . I bought things from Vevor before and those had been pretty good . But this one is not . I’m tempted to return it but customer service did not give me that option . Maybe what I got is just a lemon . Over all I’m not happy with it .

Unfortunately the hose reel broke in less than two months of use, which is disappointing because it was pretty sweet up until then