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VEVOR - Carrete de manguera retráctil para jardín (1/2 pulgada x 145 pies, montaje en pared), resistente, con boquilla de 9 patrones, bloqueo de cualquier longitud, sistema de retorno lento mejorado y soporte giratorio de 180°.

Reseñas de clientes para VEVOR - Carrete de manguera retráctil para jardín (1/2 pulgada x 145 pies, montaje en pared), resistente, con boquilla de 9 patrones, bloqueo de cualquier longitud, sistema de retorno lento mejorado y soporte giratorio de 180°.

145 pies

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Bob Bob
NOT a 5/8" hose!! Beware!
20 m 15,87 mm
NOT a 5/8" hose!!  Beware! 1
Had high hopes for this item based on the reviews. Clearly people don't understand what they're buying. There are two fatal flaws with the design of this product. First, they are misleading you by saying this is a 5/8" hose. It is 5/8" OUTSIDE diameter. Normally in the Unite States the size indicates the INSIDE diameter of the hose because that's what determines the amount of flow through the hose. The other fatal flaw is that the connector that you screw into a nozzle or other device is short and does not have a hex nut on it. So when you thread it in it's recessed and can't be tightened enough. More so, it spins on the hose itself making it impossible to be removed. I had to cut the hose to install a new connector which is when I realized this is not a 5/8" ID hose because the connector would not fit inside of it. Now I have a non-returnable item that is useless. This hose reel is horrible, steer clear of it.
10 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ken Blackledge Ken Blackledge
Mr
39,5 m 12,7 mm
Mr 1 Mr 1
Hose will not retract. Sent pictures no response. Should be covered under the one year warranty Buyer Beware !!
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Zoël Tanguay Zoël Tanguay
Enrouleur de tuyau rétractable VEVOR, 115 pi x 1/2 po, support pivotant à 180°, montage mural, enrouleur de tuyau d'arrosage avec buse à 9 modes, rembobinage automatique, verrouillage à n'importe
Enrouleur de tuyau rétractable VEVOR, 115 pi x 1/2 po, support pivotant à 180°, montage mural, enrouleur de tuyau d'arrosage avec buse à 9 modes, rembobinage automatique, verrouillage à n'importe 1
Bonjour, Cette enrouleur de tuyau a brisé au début de l'été. Je veux vous en informer. Ressort brisé à l'intérieur j'en suis certain, il ne veut plus s'enrouler si on le déroule il reste en place et on entend le ressort tourné avec le boyau et une deuxième pièces à cassé sans qu'on ne s'aperçoive qu'elle était brisée celle qui relie le boyau au centre de l'enroulement. Je vais envoyer une photo de la deuxième pièce défectueuse mais pour le ressort je ne sais pas comment faire pour réparer ça. C'est neuf et ça brise en peut de temps. Merci de faire le suivi.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous vous prions de nous excuser pour la gêne occasionnée. Nous avons bien reçu votre ticket et sommes en contact permanent avec vous à ce sujet. Soyez assuré que nous suivons attentivement votre situation et que nous vous proposerons une solution dans les meilleurs délais. En attendant, veuillez consulter les réponses aux tickets et les alertes par e-mail pour rester informés.
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Sylvain Sylvain
cote
20 m 15,87 mm
cote 1
Really hard to evaluate when item has never left your facility. Reason was you were out of stock & you try to push me package was lost. one of the worst poor after sales service. It has taken a month to resolve this case were you know thw realitty since first day
2 personas encontraron esto útil
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Harold Awalt Harold Awalt
Retractable hose
I Bought 2 of these for my shop the one indoors still works fine but the one out doors the spring broke and it don't retract any more very disappointed in this product I was wondering if they would send me another one hopefully it would be a better model my company buys quite a bit of things on the site hopefully they'll do something
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dan Klosterman Dan Klosterman
Junk
I drilled holes in my brick house to mount this thing as per the directions. Opened the water valve and ran out 45 ft or so to water my new plants. I was just standing there watering when i heard the real completely unwind. First time using it and it was toast. VEVOR wants you to send video pictures and then try to wind this piece of trash back up and fit it back into its original box so YOU can send it back to them. I could hear screw rolling around inside it. You get what you pay for. They shouldbhave just sent me a new piece of junk .lol Thanks VEVOR!
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Placido Ares Rodríguez Placido Ares Rodríguez
Averia
Buenos días..no recoge la manguera .. mecanismo bloqueo roto interior
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
Timmy Blackstock Timmy Blackstock
Would never buy again
You pull it out and it won't go all the back in. First time using it. Would not recommend
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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John Noah John Noah
Will not rewind
Please do not buy. Do not attempt to repair yourself either
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Connor Connor
Terrible
Broke within a few months, and the support has been absolutely atrocious, they take about a week to get back to you, even when a support request is marked as being urgent and they say they will reply within 48 hours, the support department is clearly understaffed
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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