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VEVOR - Carrete de manguera retráctil para jardín (1/2 pulgada x 84 pies, montaje en pared), resistente, con boquilla de 9 patrones, bloqueo de cualquier longitud, sistema de retorno lento mejorado y soporte giratorio de 180°.

Reseñas de clientes para VEVOR - Carrete de manguera retráctil para jardín (1/2 pulgada x 84 pies, montaje en pared), resistente, con boquilla de 9 patrones, bloqueo de cualquier longitud, sistema de retorno lento mejorado y soporte giratorio de 180°.

84 pies

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peytonstallard111192 peytonstallard111192
Water pressure
I like it just wish The water pressure was better!
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! Thank you very much for sharing your valuable suggestions for product improvement. Your feedback is highly important to us; we have fully documented your suggestions regarding 【VEVOR Retractable Garden Hose Reel】 and forwarded them to our product team to serve as a key reference for future iterations. Thank you once again for your support! Please feel free to reach out to us at any time if you have any further ideas.
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cyaml1 cyaml1
Needs thicker hose
39,5 m 12,7 mm
The hose kinks a lot. If I had known I would have gotten a thicker hose
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Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464177932076032] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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bacilio salas bacilio salas
I wish it was just as fast to get through customer service to get my issue resolved then it is to buy it
Plastic on plastic the plastic Mount that mounts to the 4x4 doesn't let my real swing 180° I've been trying to email you twice with no response or that would help me I would purchase a metal bracket cuz the plastic one that came in with it it does not turn 180° a metal one would be fine if you would kindly send me one I will pay for it if you're that greedy the metal bracket that comes with the 5/8 reel is fine I need a metal bracket for the plastic one that comes in with a half inch reel have not gotten any satisfaction with the emails I sent so I would like a metal bracket so please
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Chris Colclough Chris Colclough
Bring it in in the winter
39,5 m 12,7 mm
Was great but I left it out over winter and it broke. And I bought another one that I will bring in in the winter.
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Respuesta de Servicio al Cliente: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
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raiderjimbo raiderjimbo
Hose kinks easily
Not impressed, the hose kinks up too easily
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Shipping damage
After trying to use it for a few weeks realized the problem was shipping damaged. The internal was so damaged it will not retract. Kinda defeats the purpose of this whole thing. The bottom of the plastic does not line up looks like something heavy had smash it in. This is more of a shipping issue so I cannot give a proper rating. However the box could of used some type of protection, it had none so I am not surprised it was damaged. Never got around to get hold of the company for return as I had already mounted it to the house just tired of calling companies and arguing with them.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Brad Cox Brad Cox
It’s nice but kinks and not as strong as I would have liked.
Not as sturdy and will kink easy but works very well . I probably buy it again
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our Contact Us page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Lisa Lisa
Hard to pull the hose out for me
Keep in mind with this review I am elderly. I don’t t like this reel. It’s difficult to pull out. I honestly loose my breath. It is well made and I am sure it will last a very long time. But it is torcher for me to use. Please Please, please, keep in mind that this is nothing against the product itself. The product is very well made, and in order to retract that length of hose, I’m sure that it needs to be as difficult to pull out as it is. ( I will repeat- difficult for ME) It’s just not made for an elderly female My husband and I both have loved every product that we bought from vevor except this one.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Axxam Enni Axxam Enni
Doubtful quality
Small diameter hose with limited flow rate. Hose appears low quality which is easy to twist and kink. I doubt it will last long.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Colby Lewis Colby Lewis
Broken handle-no support
The handle broke within the first 5 usages.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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