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VEVOR - Carrete de manguera retráctil para jardín (1/2 pulgada x 84 pies, montaje en pared), resistente, con boquilla de 9 patrones, bloqueo de cualquier longitud, sistema de retorno lento mejorado y soporte giratorio de 180°.

Reseñas de clientes para VEVOR - Carrete de manguera retráctil para jardín (1/2 pulgada x 84 pies, montaje en pared), resistente, con boquilla de 9 patrones, bloqueo de cualquier longitud, sistema de retorno lento mejorado y soporte giratorio de 180°.

84 pies

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elalami elalami
VEVOR Retractable Garden Hose Reel, 1/2 Inch x 84 ft Wall Mounted Hose Reel
It’s a piece of Chinese junk, not as it’s described it has a cheap plastic mounting bracket the hose is very cheap and it’s supposed to be 84ft it’s not even 50ft. And when you try to contact the customer service there is no phone number where to call, the only way to contact them is by messages through the website or the app, And when you contact them about the issue you will get a generic answer like this one (Vevor Customer Service Dear Customer, Thank you for your letter. We take your concerns seriously and are actively working to resolve them. Currently, we are urgently analyzing your situation and will provide a response and assistance as soon as possible. We kindly ask for your patience, as your patience is of great importance to us. Once we have a response, we will contact you immediately to provide a detailed explanation of the situation. Thank you for your understanding and patience, and we once again apologize for any inconvenience caused. Best regards, VEVOR) And you will wait forever no more response from them, then you will try to contact them again, and you will receive almost the same response, that ask you to keep waiting, and it doesn’t matter how mush messages you send you will get the same response asking you to keep waiting. until you understand that it’s a big scam and you are stuck with your junky purchase no support no return. stay away from them save your money and your time, because what ever you buy from them it will be a final sell with no support and no return options. Be aware they are Chinese scammers.
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Christopher nichols Christopher nichols
Owner
Unscrew the nozzle it came with and put in the other in the box and the end of the hose came lose and now it is stuck on there and I cannot screw it off. It also leaks. So I am going to have to cut the end off and put and new end on it and try to get the other end out of the nozzle that it’s stuck in
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Wendy Borger Wendy Borger
Poor hose qualify
39,5 m 12,7 mm
Poor hose and nozzle design. Leaked and then could not get it off to replace parts to seal .
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gilles Bouchard Gilles Bouchard
Proprietaire
Après 2 semaine il s’est brisé et ne s’enroule plus
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Larry Larry
Mr
Ni e reel ery cheap hose
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Chris Chris
Seemed great at first but. …..
At first this hose reel seemed great however it is all ready broken. Internally it has come apart on the retraction part. It is all plastic and not really fit for everyday use.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Murray Murray
You will love for a while then BOOM broken
20 m 15,87 mm
Out of the box it appears to be just what you want. It is pretty stiff and pulling it out the hose takes some power but overall it works well. Maybe 2 to 6 months later it isn't retracting all the way. Then it starts retracting less and less. You try and fix it so you pull it out further and now it retracts back maybe 10 to 15 feet and your left with this hose hanging out. That's my story with two of them. Vevor was good in replacing the first one that stopped retracting. The 2nd one stopped retracting even faster. In other words it is a piece of junk in the end!
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Stian Stian
Hageslange
Fremstår som labert kvalitet på produktet.
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Respuesta de Servicio al Cliente: Vi har opprettet en sak for at du skal kunne følge opp dette problemet. Kundesupportteamet vårt vil kontakte deg via e-post og gi deg oppdateringer inntil problemet er løst. Vennligst sjekk innboksen din med en gang for å se etter meldinger fra oss.
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jrperkin66 jrperkin66
Good price but low performance
needed a hose that would go longer than standard 100 ft. this one does that but the flow is about 40% of a regular hose.
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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NCUSER NCUSER
Disappointed
Low quality product. I’m hoping it will last a couple years. Support is weak. It took me 8 or 10 emails and 2 weeks to get an answer to a very simple question. I’m not sure after all the back forth they actually understood my question. I’m just very disappointed in this product and this company.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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