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Carretilla plegable de aluminio VEVOR, diseño 2 en 1, capacidad de 181 kg (400 lbs), carro industrial plegable de alta resistencia, carro con ruedas de goma para transporte y movimiento en almacenes, supermercados y jardines.

Reseñas de clientes para Carretilla plegable de aluminio VEVOR, diseño 2 en 1, capacidad de 181 kg (400 lbs), carro industrial plegable de alta resistencia, carro con ruedas de goma para transporte y movimiento en almacenes, supermercados y jardines.

400 lbs

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Amin Amin
Feedback
In my opinion, the user manual should clearly explain how the locking mechanism is released. It was not obvious, and I had difficulty figuring it out. A product like this should not require excessive force to operate, and the unlocking mechanism should be more user-friendly and intuitive. Overall, I was not very satisfied with this purchase, as I expected a smoother and more practical user experience
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rafa Rafa
Defectuoso
400 lbs
El producto me llegó defectuoso y cuando me comuniqué con vevor me indicaron que si le ponía silicona al agujero que traía la base, me darían 80 euros. En un producto de 800 euros.....pésimo servicio postventa. Y porque he recurrido a PayPal .....con vevor directo ninguna respuesta.
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Respuesta de Servicio al Cliente: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
Bill Bill
Would have bought at Costco
Expensive, problems changing cart vs 2 wheel hand truck, no bearings on wheels for the price and poor instructions for putting it together. Costco has a similar item with bearings plus 30 dollars less expensive
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jerry campbell Jerry campbell
Owner
300 lbs
Too light. Broke pieces. Will not use
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Robert Robert
100lb lift truck
Works well. Quality control needs to be better. Certain holes didnt line up but I made it work.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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JOHN JOHN
me
400 lbs
I need to return for a refund. Item defective and also does not meet my needs./
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Marlon Marlon
Mr
400 lbs
It is Flimsy using, Not solid i may say right of the box. The center brace or extension were to loose . Not stable
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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JD JD
Flimsy
I like the design of this handtruck, but it is not a 1000lbs hand truck in any of the given positions. The nose plate is less than half the gauge of comparable handtrucks and flexes just by stepping on it. All other elements are of much thinner gauge as well. I am keeping it, partly because is fine for what I need it, and partly because it seems more of a hassle to return it but I wouldn't trust it to be safe with anything over 300-400 lbs at most.
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Robert Robert
Owner
800 lbs
Hand trucks weigh more than I expected for the aluminum frame. However, I think they will work well. I did encounter one flaw when assembling. The plate that held the ael rod was not drilled to accept the rod. The largest metal bit I had was 1/2", and this required 5/8" I had to stop, go to the hardware store to buy ONE 5/8" steel bit ($9) drive back, and complete what should have been a no-brainer 15-minute job. Managed to fail customer satisfaction by one missed operation. Close, but no cigar.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Joe Joe
Buyer
400 lbs
Driver may have slammed it on the porch. Item is bent Boxes damaged. Item is very flimsy and unstable. Will be returned.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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