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Remolque basculante de acero VEVOR para ATV de alta resistencia, 340 kg (750 libras), 340 litros (12 pies cúbicos), remolque utilitario de jardín con laterales desmontables para tractor cortacésped.

Reseñas de clientes para Remolque basculante de acero VEVOR para ATV de alta resistencia, 340 kg (750 libras), 340 litros (12 pies cúbicos), remolque utilitario de jardín con laterales desmontables para tractor cortacésped.

340 kg 0,42 m³ Acero

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bcsutton bcsutton
Good but could be better
The utitlty trailer was delivered rather quickly and in great shape. The instructions were very helpful and the build took less than an hour. Not a fan of the rubber mat for the bottom and plan on replacing it with either wood or a more heavy duty rubber material. Issue: Due to the slop created with mounting the tongue to the drive shaft the dump latch often comes open when towing over rough terrain. Quite annoying and could become dangerous. Options to fix the issue are either drill a hole through the latch assembly/tongue and place a pin throught it; put a strap/bungee on it; install a different latch system; or monkey with the yolk around the axle to reduce the slop when starting and stopping.
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our 'Contact Us' page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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billegan89 billegan89
An OK Product for What You Spend, Needs Work
Overall it is a decent trailer. The orange sides need a way to pin them to the frame, I will have to modify that. The dump latch immediately came unclipped with weight in the trailer while towing it. There is not enough meat for the latch to secure it. So I will weld a small plate to fix that. Overall build quality is ok for what you spend.
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Respuesta de Servicio al Cliente: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
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Diane Diane
Bonne qualité apparente, mais défaut de fabrication
La remorque semble solide et de bonne qualité. Malheureusement, les pièces du système d’attelage ne s’emboîtent pas correctement à cause d’une bavure métallique. Cela fait plusieurs jours que j’essaie de la poncer pour pouvoir utiliser la remorque. Vu sa taille, son poids et le fait qu’elle était déjà montée, un retour serait trop compliqué. Dommage, car malgré sa qualité apparente, je ne peux toujours pas l’utiliser. D’où les 3 étoiles.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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at*** at***
Product in box wax damaged
680 kg​ 0,42 m³ Acero
We were very excited to order this trailer and when we received it and started unpacking it we noticed one of the rails was badly damaged. We were very disappointed and immediately notified the company. After a lot of back and forth we finally received a partial reimbursement. Also I think some pins should have been provided to secure the rails around more firmly. Other than that the trailer is being put to good use
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Ben Russell Ben Russell
Support Lacking
I'd recommend 2 people and your own wrench for assembly. The trailer works alright but the hardware package came ripped inside the box even though the box was undamaged. The instructions mentioned there would be spare hardware left over but in fact it was missing a few pieces in the end. Vevor support's only solution was for me to disassemble and repackage the entire product instead of shipping me the few missing pieces. So I'll be heading to the hardware store to make do.
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Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible. We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding. We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications. Thank you for your patience and cooperation.
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Gilles Cloutier Gilles Cloutier
Pas recu
340 kg 0,42 m³ Acero
Pas recu encore
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Respuesta de Servicio al Cliente: Nous vous remercions pour votre retour. Nous vous présentons nos sincères excuses pour le retard survenu lors de l'expédition, ainsi que pour les désagréments que cela a pu occasionner. Un conseiller a été chargé de vous contacter dans les 12 prochaines heures, via le ticket d'assistance n° 1793368423449, afin de vous proposer une solution adaptée. Nous vous invitons à consulter l'adresse e-mail associée à votre commande et à nous répondre par ce biais.
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Bill Bill
Very poor servers for getting the product to the customer
Never received trailer. Company had to reinburse my money.
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed . Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Structure pas solide
340 kg 0,42 m³ Acero
Il as brisé a la première gros remplissage 750 lbs cest impossible
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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da*** da***
Inkomplette Lieferung
340 kg 0,42 m³ Acero
Die Lieferung war wie üblich nicht einfach, hat aber letztlich geklappt. Leider war die Lieferung nicht komplett, so ist der Anhänger vorderhand unbrauchbar.
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Respuesta de Servicio al Cliente: Wir haben Ihr Ticket zu diesem Anliegen erhalten und stehen diesbezüglich in ständigem Austausch mit Ihnen. Wir haben Ihnen bereits per E-Mail eine Lösung mitgeteilt und warten nun auf Ihre Rückmeldung. Seien Sie versichert, dass wir die Angelegenheit weiterverfolgen werden, bis das Problem vollständig gelöst ist. Bitte achten Sie auf Antworten im Ticket sowie auf E-Mail-Benachrichtigungen.
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Julie Julie
Do NOT BUY DEFECTIVE PARTS NO replacements
Do NOT BUY DEFECTIVE PARTS NO replacements  1 Do NOT BUY DEFECTIVE PARTS NO replacements  1
Do not buy this item. Horrible experience. The shaft that is supposed to fit into your golf cart trailer or Tractor did not fit inside the other piece. It should slide right in and then you put a screws through it. I hurt my foot pretty badly trying to jam this piece in I had several people try nobody could get it and it’s worthless without this because you can’t hook it to anything. I called asked for someone from the company to call me. Never get a call back nobody ever called and they told me they have no spare parts lol. Well this is a lie because they have more wagons and all they had to do is take this piece from another one and yes, they wouldn’t be able to sell that one, but they would’ve made a customer at least satisfied. Also the screws if you tighten them too much which is easy to do it’s not very much at all. They go right through the metal. And then you have to find new hardware. When this happened, there’s nobody you can talk to you on the phone. You have to send an email and wait a day or two till they get around to typing back to you. They provided no solution that works for the customer they sent you a prepaid shipping label, but you have to box this whole thing up after you’ve put it all together. Lol you’ve put the whole thing together tighten these screws which isn’t easy cause they’re cheaply made and then they want you to take it all apart and mail it back to get a resolution? Are you kidding me this company as a joke I’m contacting the Better Business Bureau. They did nothing for the sake of the customer. I will never use them again and I’m gonna share my experience on every platform I can.
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Respuesta de Servicio al Cliente: Thank you for your feedback; we take your concerns regarding your after-sales service experience very seriously. This matter has been escalated for investigation by a dedicated representative. We will complete our review within 12 hours and reach out to you via support ticket #1792705568430. Please keep an eye on the email address associated with your order and respond to our message; we will work to provide you with an appropriate solution.
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