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Remolque basculante de acero VEVOR para ATV de alta resistencia, 340 kg (750 libras), 340 litros (12 pies cúbicos), remolque utilitario de jardín con laterales desmontables para tractor cortacésped.

Reseñas de clientes para Remolque basculante de acero VEVOR para ATV de alta resistencia, 340 kg (750 libras), 340 litros (12 pies cúbicos), remolque utilitario de jardín con laterales desmontables para tractor cortacésped.

340 kg 0,42 m³ Acero

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Charles Cormier Charles Cormier
It is not heavy duty steel
680 kg​ 0,42 m³ Acero
This trailer is not heavy duty steel It is 1/16” thick It not the first time I bought stock from Vevor and I was happy about it but this time I am very disappointed
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Respuesta de Servicio al Cliente: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.
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Kevin Kevin
Limited hardware
680 kg​ 0,42 m³ Acero
Not pleased right of the bat when I received my package! Shipping box was damaged with holes in it. When I removed the product from the box, pieces were scratched , half the hardware was missing due to hole in the bag, and there was light rust on the underside of one of the pieces. Contacted VEVOR and was informed they were sending me a whole hardware kit. After 3 weeks of waiting, I still haven’t received it!! I’m stuck at half build with no resolve yet from the company yet
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
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TPed TPed
Disappointed
680 kg​ 0,42 m³ Acero
Don’t waste your money on this trailer. It sits too low (tires are too small and thus too close to the ground) so it is not really a dump trailer. Build is fine and only took 20 minutes to assemble but doesn’t function as a dump trailer as advertised.
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Respuesta de Servicio al Cliente: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution. https://www.vevor.com/pages/contact-us
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Obel Boza Obel Boza
Arrived broken
Please do yourself a favor and don't waste your money on the trailer. It arrived defective I had to drill a hole in order for the safety pin to go through. After a couple of uses, the wheel pin came off as well as an oring. I contacted support, but got nowhere. DON'T SPEND A PENNY ON THIS TRAILER!!!!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Eddie Eddie
Overpriced given the poor quality
The orange bars are extremely flimsy and fall out of place, along with everything in the trailer above the black metal mesh, when you hit a small bump or even change speeds. I was surprised that there was not a way to latch the orange bars more securely into the trailer, but they are extremely loose and fall out of place very easily. Also, the latch to tilt the trailer up and down is extremely sensitive and weakly designed. Again, if you hit a small bump or go up an incline it will easily engage, title the trailer back, and drop most of what you were carrying. It is a frustrating trailer to use and it is better to spend a little more to get something better designed and made. It is however very easy to assemble and a good size, however frustrating to use given the above issues.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mike Igo Mike Igo
Mr.
Horrible company. First shipment had a bent part, tried to just get the part replaced. Had it almost completely assembled, part so bent I couldn’t make it fit. Had to disassemble and repackage the whole thing, and drop the 110 pound box at FedEx. Painful process and horrible communication. Impossible to speak with anyone. Finally get a replacement cart delivered, same thing. Damaged, bent part, impossible to assemble it’s so bent. Now I have to go through another week long process to return this one. Horrible.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Je ne parles anglais Je ne parles anglais
Tanarnacle
Et vous êtes stupide
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Richard Anderson Richard Anderson
Pathetic and disappointed at customer service
The box i recieved has tons of missing parts has horrible customer service as i need parts to put this together.i am missing item #3 which makes it impossible to assemble without. This is absolutely pathetic!!
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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John John
L
680 kg​ 0,42 m³ Acero
We never received our trailer. Was told it was lost in transit between Vevor and Fedex. Probably will not order from Vevor anymore. Takes too long to receive merchandise after ordering.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Eric Smith Eric Smith
Mr.
680 kg​ 0,42 m³ Acero
The trailer shipped is significantly smaller than the size implied in the ad. As such, it's utterly unusable. I've been attempting to return it for a refund but Vevor's customer service is so poor- I'm still stuck with it. Vevor's website won't even accept a stand photo from my photo library.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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