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VEVOR Cerradura mecánica para puerta de entrada sin llave, teclado de 14 dígitos, juego de cerraduras integradas para puerta exterior con teclado y manija, aleación de zinc resistente al agua, fácil d

Reseñas de clientes para VEVOR Cerradura mecánica para puerta de entrada sin llave, teclado de 14 dígitos, juego de cerraduras integradas para puerta exterior con teclado y manija, aleación de zinc resistente al agua, fácil d

Teclado Numérico de Una Cara Empotrado

Opiniones de los Clientes

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176 reseñas
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Manny Manny
iBooks good but don’t think it could last.
I recently bought 2 for each side of the house but for the way my gates are build does not work. Quality it’s okay don’t think it would last longer the. A year with the Florida weather. So I returned both
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Hans Hans
Nicht so leicht zu montieren
Teclado Numérico de Doble Cara Empotrado
Das Türzahlenschloss ist etwas mikrig ausgeführt,...nicht so leicht zu montieren. Die Vierkantbolzen sind zu kurz, habe mir längere im Baumarkt besorgt.
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Respuesta de Servicio al Cliente: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Aleshia Aleshia
Locks malfunctioning
Teclado Numérico de Doble Cara Empotrado
I bought these looks for my 6 year old son with non verbal autism who is a major flight risk. The locks worked great and are the only thing that keeps him safe but I would love to be able to have them replaced since it has not even been 1 year.
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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claudia claudia
Owner
Teclado Numérico de Una Cara Empotrado
The lock was damaged, so I'm going to return it
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Mike Lapenna Mike Lapenna
Good lock with one design flaw
I had a lot of hope for this lock since it had all the features I wanted. Unfortunately there is a design flaw that ultimately led me to return the product. The hole (on the back) where you turn the lock handle direction is small and if you use a common screwdriver bit it damages the ridges used by the flat bar. I cannot find such narrow bit that would work. This seems like a specialized tool that vevor should provide, or redesign the hole. More troubling though is the endless back and forth with the support team who promised me that 'engineering' would research and get back to me. Twice I had to contact support to find out a status. 'Engineering' never provided any response. Support didn't want to provide me a refund. Eventually I just sent the product back and asked my bank to refund me on my credit card. Cost me $20 to send it back since it was a bit heavy. Vevor did not reimburse. Sorry, this is way too much trouble for me to with this merchant in the future.
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Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Colin Colin
Good but not great
Teclado Numérico de Una Cara Montaje Superficial
Installation is not easy because of the flat bar for actuating the lock. The instructions are sorely lacking in this regard. One end of the bar has two "dimples" which must go into the combination side of the lock. There are 2 different lengths provide. I found that neither one worked for a 3.5" install and the longer one had to be cut. I cut it too short and did not have a working one because I inserted it the wrong way around. I ordered a replacement unit rather than try to get the part from tech support. Good thing I did too because the original one would not stay open fully, but "rebounded" about .5 inch not allowing the gate to close fully. However once I replaced the combo side3 of the lock with the new unit, it worked. I also rebuild my gate with 2x6s laid with the 1.5" side to mount the lock so that was room for the mechanism without having to add a block.
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Pamela Wilson Pamela Wilson
Mrs
My husband has dementia and wanders so I needed a way to lock the door from the inside that had a code, not a key. This lock worked well at first, although the placement of the handle makes it difficult to put in the code and open. It is vertical, in front of the key pad making it difficult to use. It worked well for about a month. One night I went to open it and one of the keys was jammed and I could not unlock it. I tried everything I could but finally had to remove the lock completely, which left a hole in the door. I spend the next 3 hours trying to install another lock. I don't usually give bad reviews. I grew up with the "if you can't say something nice, don't say anything at all" motto, but I think a lock than fails is dangerous. I thought a mechanical lock would be safer than electronic, but not this time. Sorry to be so negative.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Phil Phil
mr
Teclado Numérico de Doble Cara Empotrado
Purchased these a little over 12 months ago, coatings coming off, one handle has fallen off rendering them unusable, these i installed on front exterior gate as security, unfortunate as would do the job if bit more robust and lasted longer for the price
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Alfonso Alfonso
Calidad muy deficiente
Teclado Numérico de Una Cara Empotrado
El producto llegó en tiempo y forma. Lo primero que notamos es que debajo de la leyenda de la marca "VEVOR" hay otra de muy mal gusto que resalta que es una herramienta barata, indeseable para vista exterior. Segundo, y más imprortante, los tornillos que vienen en el paquete son de muy mala calidad, la cabeza esta mal remachada y a la hora de introducir y atornillar en el huso (con un destronillador manual y sin usar mucha fuerza), se degollaron y el tornillo quedó atorado en el huso. No se pudo instalar y fue una muy mala compra que tuve que tirar a la basura.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
Angela de Weger Angela de Weger
Broke within a few months
This lock broke within a few months. The challenge then became how to remove it. This can only be done from the inside. I had the lock on a door that is at a height with no other access. I had to climb across a very narrow ledge to break into a window. Not a great design, and quite cheaply made.
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Respuesta de Servicio al Cliente: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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