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VEVOR Cesto de ropa con ruedas de metal con perchero para colgar ropa, carro de cesto de ropa con ajuste de altura con carga de cesta y carga de estante, organizador de almacenamiento con ruedas bloqueables de alta resistencia

Reseñas de clientes para VEVOR Cesto de ropa con ruedas de metal con perchero para colgar ropa, carro de cesto de ropa con ajuste de altura con carga de cesta y carga de estante, organizador de almacenamiento con ruedas bloqueables de alta resistencia

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margaretlisabelote1066 margaretlisabelote1066
Shopping Cart
This is a cart capable of holding items. Again I ordered and paid for the 330lb holding cart including protection insurance for delivery and protection insurance for accidents but again the descriptions changed to the 210lb cart based on the insurance coverage that I did not request for 210lb holding cart. The prices changed also showing a different receipt and description of the product. I took snapshot pictures before,during, at and after the selection as well as payment. The front wheels do not go over sidewalks cracks, lumps,bumps nor rocks or small objects instead I have to backup and go around. Using as intended but not smooth walking with the cart. Rear wheel bearing came out at the fault of a transportation driver who dragged the cart sideways. 30 days minimum wear of wheels. Uploaded picture keep failing.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464717254580224] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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eko0219 eko0219
Cheap
45 Bushels
This is cheap for the price! I have had it just over a year and the wheels are messed up. I would not recommend!
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
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Don’t buy
Wheels won’t stay on. Do not recommend
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ddixon Ddixon
Homemaker
Carga Estática 106 libras, Carga Dinámica 88 libras
This was a gift for my brother-in-law and as of yet he has not used it so I gave it a neutral rating. I will update when he has said whether he likes it or not.
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us.Your valuable feedback will help us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Dena Sanford Dena Sanford
Lighter construction than expected
45 Bushels
Wire on basket is thin, and overall construction is weaker than standard quality commercial "laundrymat" style carts. Over all for light use.
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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MIguel MIguel
Ruedas mejorables. El resto, bien.
El carro en general está bien. Pero NECESITAN ponerle unas ruedas más grandes. Esas ruedas son pequeñas y duras y al andar por la calle es muy ruidoso y es difícil de usar si el suelo no está en muy buen estado. Además del ruidoso, el exceso de vibración hace sufrir al resto del carrro. Ponerle unas ruedas más grandes debería ser un cambio sencillo y de bajo coste. Por favor!!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: ¡Hola! Agradecemos mucho que compartes tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
jesse jesse
owner
wheels do not tighten all the way. I need to tighten them everyday or else they get lose and fall off. other than that, it's good
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Pauline Pauline
Haven't Used Yet
Carga Estática 106 libras, Carga Dinámica 88 libras
I'm a senior who lives alone and I haven't used the cart yet because I'm having a hard time trying to figure out how to get the big wheels on. Small wheels were easy but the big wheels are a different story. Instructions aren't that great.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has created. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will assist promptly. Thank you for your patience.
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Laura Laura
defective parts
45 Bushels
I can't in good conscience give a good review. Overall, the item has great potential and is exactly what I was looking for. But upon assembly, it became obvious that the U shape bolts did not fit properly in the flat bar that is needed to attach the basket to the frame of the wheel structure. The holes in the flat bar are just not in the right places. Upon raising the issue with the customer service they said they didn't understand the issue and needed a video instead of the photo that clearly showed the wonky fit. I eventually gave up and used zip ties instead so now the item works but at the price you pay, you shouldn't have to McGyver the assembly and the customer service should respond better as there is obviously a manufacturing issue and I can't be the first person to encounter this problem.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Betsy Betsy
.
False advertising. Online it says this can hold 100lbs, so I assumed it would be fairly sturdy. When it arrived the instructions show it's Max weight is 56 lbs. It's very flimsy and not sturdy at all.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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