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Conjunto de frenos eléctricos para remolque VEVOR, 30,5 x 5 cm, kit de 2 pares de frenos eléctricos autoajustables para eje de 3217 kg, montaje de 5 orificios, placas de respaldo para reemplazo de piezas del sistema de frenado (2 derechas + 2 izquierdas)

Reseñas de clientes para Conjunto de frenos eléctricos para remolque VEVOR, 30,5 x 5 cm, kit de 2 pares de frenos eléctricos autoajustables para eje de 3217 kg, montaje de 5 orificios, placas de respaldo para reemplazo de piezas del sistema de frenado (2 derechas + 2 izquierdas)

2 Pares

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Smith Smith
Not to bad over all
Very good pricing. Looks to be of good quality. The only problem I had was the grease seals were the wrong size, so I have to guy buy extra seals. Not the end of the world but it would be nice if they included bearing and grease seal sizes in the info
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Gabriel Drouin Gabriel Drouin
Trailer brake
Product is as described but braking power is not as much as the ones it replaced
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Dean Knuttila Dean Knuttila
Mr
Seem to be good quality. Inner bearings are not greased and come pre-installed, so you will need to pull and replace seal to pack bearings Not sure why they would come pre-installed without grease. Why not just ship it without bearings installed so we're not having to go out and buy new seals.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble this has brought. For more assistance, please check our "Contact Us" page online, located in the bottom navigation bar. Through this, submit a ticket for unresolved matters, and our after-sales team will work promptly to help. We appreciate your understanding.
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BruceS BruceS
Trailer Hub Drum Kits
This kit does not include the fastening nuts, a new cotter pin and worst of all the rear bearing is installed with the rear seal pressed into place. In order to properly grease the rear bearing the rear seal needs to be removed and this will damage the rear seal so you will then need to purchase new rear seals. Shipping these without the rear seal installed would fix this issue.
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Dick Dick
Dr.
I was especially impressed with the quality of the equipment and the fact that the brake plates were already assembled. However, the instructions were less than worthless. Since the inner bearing is already installed and held in place with a grease seal, this presented a problem. On older axels such as mine, the spindle is not fitted with a zerk, and grease cannot be pumped into the inner bearing. I have been packing wheel bearings for over 60 years, but there is no way to adequately grease the inner bearing while it is inside the drum. Fortunately, I have a hydraulic press in my garage, which was necessary to remove the bearing and seal so the bearing could be packed. Also, if one is inexperienced with trailer brakes, it is possible to install them incorrectly. The backing plates are marked for right and left, ut which, to your thinking, is the right and left side of the trailer. Even if one figures this out, it is still possible to install the break plate incorrectly. A picture of a correctly installed brake backing plate would help.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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SCT@B SCT@B
Destroyed in Shipping
Product seemed good enough, but was poorly packed and destroyed in shipping. The magnet was cracked, and brakes were mostly blown apart as the springs and auto tensioners were loose in the box. It took a few weeks and several e-mails back and forth to get a refund. A more secure box, better padding and more than a thin piece of foam between units might have resulted in a 5 star review. The customer service process was slow and tedious with at least 24-48 hours between each communication, needing to contact the technical department, receive low ball offers, and delay after delay. I had the initial product in in a few days, but weeks to resolve the damaged product.
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Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David Robinson David Robinson
Only shipped part of my order
I ordered 2 pair for a double axle trailer for a total of 4 hubs and brake assemblies. I only received 3. My repair took 2 weeks longer than expected and had to buy the 4th hub and brake assy from somewhere else because they dont sell them individually. The whole customer service is a joke. It is all by chat and they only respond once a day. If I could have talk to someone, the issue could have been resolved in 5 minutes. On a side note the packaging was horrible. The boxes were torn and partially open.
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Dan Dunn Dan Dunn
DYI
2 Pares
Only one worked I’m going have to buy from a quality shop
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Jeff Jeff
Worst customer service I've ever dealt with
I bought 4 brake assembly and when they arrived the boxes were all beat up, but thats usually the case with heavy brake parts! I assembled them and 2 of the brake/hub assemblies would not spin well at all. I found that both had very bent backing plates and one of the drums was casted poorly and had sharp imperfections inside the drum. I grinded down the sharp spot but they still wouldn't turn. I tried everything i could to straighten the backing plates. I did also swap parts around to make sure thats definitely what was wrong. I contacted vevor and the conversation took over 2 weeks of only getting 1 response a day between 1-3am which was annoying and after trying all the things I already did over again as they suggested they offered me 30$ back and told me to hit the brake shoes with a hammer until they fit! I had enough at that point and I just sent it hammering on them and they just were so beat up by the time they didn't rub that i wasn't willing to even run them. So I ended up buying 2 dexter assemblies which worked perfectly and that was that. So id say its a gamble to buy vevors products. They 100% will not help you at all atleast in my experience atleast. The quality r we ally wasn't bad but if they dont show up perfect apparently thats that and they won't help you! Whether or not you roll the dice is up to you. I won't again thats for sure.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Anthony Lovato Anthony Lovato
Electric brakes
Ordered two brakes and one was damaged.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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