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Conjunto de frenos eléctricos para remolque VEVOR, 30,5 x 5 cm, kit de 2 pares de frenos eléctricos autoajustables para eje de 3217 kg, montaje de 5 orificios, placas de respaldo para reemplazo de piezas del sistema de frenado (2 derechas + 2 izquierdas)

Reseñas de clientes para Conjunto de frenos eléctricos para remolque VEVOR, 30,5 x 5 cm, kit de 2 pares de frenos eléctricos autoajustables para eje de 3217 kg, montaje de 5 orificios, placas de respaldo para reemplazo de piezas del sistema de frenado (2 derechas + 2 izquierdas)

2 Pares

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Mark Drohomirecki Mark Drohomirecki
Broken brakes
2 Pares
One of the brakes came damaged which was refunded. The second one was shifted and wouldn't fit in the drum. I was told to try adjusting it. I was never able to adjust it to fit in the drum. Get what you pay for
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Steve Steve
Déçu un peu
Les performances de freinage ne sont pas terribles, je crois que les aimants ne sont pas très performants. Même si on auguemente le output sur le module de frein électrique c’est pas extra, pour le reste ca va.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for letting us know about your concerns. We apologize for any trouble caused. For further support, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will assist promptly. Thank you for your patience.
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Steph Steph
NONE
One of the brake shoes had damage and I reached out to CS but have heard nothing back. So, to me bad CS means bad product. If CS would have responded so there was a resolution on the damaged brake pad, I would have given everything a 5. I have already sent multiple photos
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Yavor Yavor
Owner
Magnets on backing plates failed within a week of installation
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Will Will
President
they do not work i had to throw all 4 of them all away, i lost all the money! and buy new ones from Dexter and that seems to solve the problem,
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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DK DK
Not Recommended
I purchased these, and they came fairly quickly. They were easy to install and appeared to be of good quality. However, after installing and adjusting them, they could barely hold an empty trailer. My mechanic tried readjusting them, which resulted in a slight improvement. After loading a 3-ton machine and combining it with the trailer, making it 8k, they still would not hold. These are more for a 7k axle landscaping trailer, not for equipment trailers.
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Brian Rybchynski Brian Rybchynski
Mr
Magnets hum but very little braking action, not the tow vehicle fault because it works great on other trailers I own or use. Almost looks like brake actuation arm is in backwards.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Scott Scott
Owner
Not very impressed with brakes. They do not work very well.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Colin Folk Colin Folk
Don’t order
Ordered the two piece kit (one left on right). Only one showed up (right side). Took (no joke) 11 emails and 4 times sending a picture of the packaging before they would give me a refund. I thought vevor had pretty good customer service. Turns out they are the same as everywhere else, can’t talk to a human, can’t explain and have the computer system figure out that I DID receive my order, but it was wrong was almost impossible ! I have bought lots from vevor but there comes a time when horrible customer service doesn’t balance out economy.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Jeremy Jeremy
They have weak magnets and the linkages to the brake shoes move too tight for the magnet to move them
Install these on a Freinds trailer. Tested them and only one wheel will barely brake with a brake controller maxed out The other wheels don't have any resistance. Took it apart tested them with a magnet and it is very weak and the magnet cannot move the linkage arm to expand the shoes open. Adjusting them makes no difference. Everything is too tight.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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