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Fundidor de cera VEVOR para fabricación de velas, olla eléctrica grande de 6,5 litros con pico vertedor fácil, control de temperatura de 9 niveles, fácil de limpiar para velas, jabón, cremas, belleza, producción a granel, negocios o hogar.

Reseñas de clientes para Fundidor de cera VEVOR para fabricación de velas, olla eléctrica grande de 6,5 litros con pico vertedor fácil, control de temperatura de 9 niveles, fácil de limpiar para velas, jabón, cremas, belleza, producción a granel, negocios o hogar.

6.5L

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Underwhelmed Underwhelmed
Instructions
6.5L
Should have read the other reviews about the temperature. To save you some trouble as to decide whether you are willing to deal with all of this, and also to remind myself how to use this, I am including the instructions from Customer Support here: "There are the following precautions when using this product: This is because of the characteristics of wax after melting, and the temperature will quickly increase after the wax is completely melted. Therefore, we recommend setting the temperature to about 10 ℃ higher than the melting point of the wax, and then stirring continuously during the melting process, so that the temperature will be relatively stable; The temperature of this machine may have a positive or negative error, so it is best to measure it with another thermometer. Cooling should be done by pouring out the container and not placing it in a bucket, as the residual temperature after heating inside the bucket does not dissipate so quickly."
1 personas encontraron esto útil
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Momma Momma
Disappointed
10L
Heats up well but very disappointing that I have to use a heat gun after like 3 pour to re melt the wax that’s in the Poor spout. So it’s not easy to use. Size is good.
0 personas encontraron esto útil
janet veloz janet veloz
It’s okay
5.5L
I purchased a VEVOR wax melter. It’s easy to use. Quality it okay. But what’s disappointing is that it didn’t come with the screws and nuts for the arms. I asked customer service if they could send me my missing items (parts) and they never did. I’m not sure why they made a big deal about it., So my husband went to the store and purchased my screws And nuts that I needed to finish with assembly.
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Elemam: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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mindaugas mindaugas
Vevor
No best.
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Le Monde de Amélie Le Monde de Amélie Le Monde de Amélie Le Monde de Amélie
Brucia la cera
Purtroppo la temperatura all'interno del macchinario non corrispondono al manometro esterno, purtroppo se la manopola la si posiziona su 70 °C ALL'INTERNO il mio termometro segnava 103°C ho bruciato 1 kg di cera, andrò avanti a creare candele con il vecchio meteo del bagno maria.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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JGunn JGunn
Candle Maker
6.5L
Spout does not work. Do not buy this. Waste of your money and time.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Fsenegas Fsenegas
Fsenegas
Bonjour, Concernant ce produit félicitation à VEVOR pour le service. Le produit lui par contre souffre d'un énorme problème de conception. En effet la chauffe faite il faut impérativement utiliser la totalité de la cire à défaut, celle ci se fige dans le robinet rendant alors l'utilisation impossible.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Inferior product and a company that doesn’t care Inferior product and a company that doesn’t care
DONT BUY THIS! The spout is NOT heated and clogs
6.5L
Have never been able to get a drop of wax out of the spout if the spout was heated, it would be a good product however it is not so I had to pour it from the top slopping it all over because the spout is unusable. I contacted the company twice and they have not bothered to get back to me so they must know exactly what’s wrong with their product and they fail to stand behind it and they also just keep selling it. I am unable to upload a picture because they make that extremely difficult of course just like they do the return process
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kirsten Kemper Kirsten Kemper
Horrible Customer Service
6.5L
Item went to old address. Contacted customer service and got no help. Wound up ordering from someone else. Love the products but the customer service is horrible. They actually suggested i drive 11 hours to get to the old address and pick it up. Doubt I will use this website for items. Paid twice for this item and this is not the first time. I got a tshirt press that went bad and after many attempts to get some good customer service, I bought a different one. Not going to do this again.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Auvray Auvray
Gibral
The heating tank works perfectly, but the tap is faulty. It only worked once with a weak flow, and then it became impossible to use again. I disassembled it and cleaned it with hot water to check for any foreign objects, but there weren't any. The problem is with the rubber seal inside the tap; it's not retracting properly, or not at all, preventing the wax from flowing. Would it be possible for you to send me a replacement tap and avoid having to return the entire machine? Thank you.
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Respuesta de Servicio al Cliente: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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