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VEVOR Drainage Trench Driveway Channel Drain Kit Plastic Grate-5.8"x5.2"-3 Pack

Reseñas de clientes para VEVOR Drainage Trench Driveway Channel Drain Kit Plastic Grate-5.8"x5.2"-3 Pack

Plástico 100 x 100 mm

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DIYer DIYer
Very good for the price but not the quality
100 x 45 mm 3 PCS
As the saying goes you get what you paid for. I'm not overly disappointed with the purchased but I think there's room for improvement in the quality department. The channel drain itself is well designed but it could stand to be a little bit more sturdier. The connections between the sections also could be a little bit more secure. I ended up having to put metal corner brackets between the sections because they kept on disconnecting and I also used silicone to waterproof the seams. Other reviews you may have read about the size of the outlet to connect PVC or corrugated drain pipe are accurate. I found no elbows for couplings that will snuggly fit the outlet on the bottom of this drain. I modified it to work with other fittings but it's not ideal.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Fa*** Fa***
product use and documentation
the instructions and pipe connections didnt work
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Ron Mayhue Ron Mayhue
Mr.
100 x 45 mm 6 PCS
There is no way to connect to either 3 or 4 inch drain pipe! After talking by email to AI and no real person after asking several times I just gave up and accepted the $50 partial refund and I am going to duct tape it together!!!!
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Respuesta de Servicio al Cliente: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Blake Blake
Cheap, flimsy, poor quality
Acero Inoxidable 100 x 100 mm
This is definitely not a good alternative to the options at big box stores. It’s flimsy and flexible rather than rigid and durable. There is no way it would hold up to vehicle traffic—it even flexes under my weight when I walk on it. The grates don't have enough openings, causing water to pool and bypass the channel when used alongside a driveway. To make matters worse, the pre-formed pipe connections aren't standard sizes, so I had to rig my own setup with extra fittings. I fully expect to replace this within a couple of years. Save your time and money.
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Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for taking the time to share your feedback with us. We're sorry to hear that you experienced an issue with your product, but we're pleased that it was resolved through our email support. Your feedback is important to us and helps us improve our products and services. We are committed to providing high-quality products at affordable prices while maintaining the standards our customers expect. If you have any questions, concerns, or suggestions, please visit the "Contact Us" page in the bottom navigation bar of our website and submit a support ticket. Our customer support team will follow up by email and work with you until your concern is fully resolved.
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Lou Garza Lou Garza
Its Metric!
I saw them on tiktok, tiktok was spying on me because I get floods when it rains hard so they free recommended it to me. No videos on tiktok ever showed anyone installing it, it was just people who received it and had it in their hands showing it off. No measurements, nothing. I ordered them, they arrived, I went to the hardware store to find the pipe to put it all together. Nothing fits. Went to various hardware stores, nope! Finally called vevor to see WTF was going on with their product. They said: "Oh, its because its metric in size not standard " then why are you selling them then?! I can find any metric size pipe here. You'd think if a big company like vevor wants to sell their products all over the globe they would make one hole metric and the other one standard! Nope!! Both are metric. Its lame. Its a waste of my time. A hurricane is building up in the Gulf of America and I shojkd of had this finished and done by now! If it floods,im suing vevor for incompetence!
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dave Freudenberger Dave Freudenberger
Easy fix to adapt to drain pipe for current problems
100 x 45 mm 3 PCS
Easy fix to adapt to drain pipe for current problems  3 Easy fix to adapt to drain pipe for current problems  3 Easy fix to adapt to drain pipe for current problems  3 Easy fix to adapt to drain pipe for current problems  3
There is no way to adapt these grates to an existing or new drain pipe. Great product but the current cut outs on the bottom of the grate doesn’t fit any existing drain sold in big box stores. So I made my own with my 3D cutter. Vevor should offer this or I can ship them out to the 85% of the customers that will need one. LOL Slides into the channel nicely and I made it thicker so it fits better than the existing stock option.
17 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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James C Cate James C Cate
Retired
100 x 45 mm 6 PCS
The trench system appeared to be good quality. The problem was the sizing, they need to have a narrow size available. It is a pretty large trench grating at 5 1/2 inches wide. I was looking for more around 3 -4, so I did not use.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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DRAIN DRAIN
MINE
Acero Inoxidable 100 x 45 mm
INACCURATE TRACKING INFORMATION- WAS DELIVERED AND NO ACTIONS FOR OVER 24 HRS
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Bob Bob
Owner
Acero Inoxidable 100 x 100 mm
Initially, these seemed like very good units and were priced competitively. But after using them and going through a wet season, I found they have a serious design flaw that limits their effectiveness. The slots are quite far apart…much further than others I have on my property. As a result, a considerable amount of water simply by-passes the slots and never enter the drain. This limits the effectiveness of the drains significantly. If the amount of water is “casual” this may not be an issue, but for the intended usage I had it compromises their use. I have had new grates made that work well and as would be expected. I would not buy these in the future as a result of this flaw….others I looked at have the slots much closer together.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Debbe AndrewsLewis Debbe AndrewsLewis
Mrs
100 x 100 mm 6 PCS
We just opened it up and 4 of the grates are broken. We should have opened it up sooner, but still disappointing.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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