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VEVOR Hidráulico de Enlace Superior Cat. 2-2 (8-5/16 pulg., 19-11/16~28 pulg.), Cilindro Hidráulico con 2 Mangueras y Válvula de Retención G3/8".

Reseñas de clientes para VEVOR Hidráulico de Enlace Superior Cat. 2-2 (8-5/16 pulg., 19-11/16~28 pulg.), Cilindro Hidráulico con 2 Mangueras y Válvula de Retención G3/8".

19-11/16~28 in

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Soriano Soriano
Vevor website and customer service is terrible
18-1/8~26-3/8 in
I oder a hydraulic cilynder based on the item description on theor website. (8" retracted length), when I received it was over 21" long. I reached out to Vevor multiple times to return the item and they won't answer my requests/ tickets. I downloaded the Vevor app hoping I would have better luck with customer service, but not the case. I can request to connect to an agent, but once the agent connects the app won't allow me write back and communicate with them. This has been terrible experience.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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JUNK !! JUNK !!
Simply junk !!
18-1/8~26-3/8 in
Could not stop the leaking. Instructions were very poor and no help at all, with no important information given. Not even good for toilet paper. I would never buy another hydraulic top link, they are just not worth it!
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Dave Johnston Dave Johnston
Does not work
20-7/8~31-7/8 in
It does not work. I have submitted a request for an exchange or refund but they have not been responsive. Ticket ID: 1775404337655)
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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James Winslow James Winslow
Owner
20-7/8~31-7/8 in
Most of the items I have bought from vevor have been great, except the hydraulic cylinder, makes noise that it shouldn't, vevor sent me a new check valve for it but it didn't help. Worry he might come apart and contaminate my tractor hydraulic system, so I took it off and threw it in the corner, win some and lose some I guess
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Philippe Cayer Philippe Cayer
Owner
20-7/8~31-7/8 in
So far I don't like it at all it would be good if we could talk to somebody by phone instead of a them robot that text you.
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Respuesta de Servicio al Cliente: Dear esteemed customer, your patience and cooperation are greatly appreciated. We’re putting in every effort to address your concerns and are striving to come up with a satisfactory solution. Be sure to check your ticket and email regularly to get the latest progress updates. For any more help or queries, feel free to contact us.
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