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VEVOR Estante de Almacenamiento de Filamentos 4 Niveles para Impresión 3D Carrito de Metal con Ruedas para Carretes de Filamento 600 x 600 x 1800 mm para Estudios, Talleres, Oficinas, Negro

Reseñas de clientes para VEVOR Estante de Almacenamiento de Filamentos 4 Niveles para Impresión 3D Carrito de Metal con Ruedas para Carretes de Filamento 600 x 600 x 1800 mm para Estudios, Talleres, Oficinas, Negro

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Fabian Kjær-Thomsen Fabian Kjær-Thomsen
okay product, faulty assembly
okay product, faulty assembly 2
product is of quality to excpect for the price. except the feet of the stand where the holes didnt match, so i had to modify it my self to make it work proberly. once you fix the issue product is okay and does what it needs to do. two stars due to unfinished product
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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ANIK'S OASIS LLC ANIK'S OASIS LLC
Incorrect Listing Picture
use caution item is not what is pictured. although i sent them pictures and they refunded me. Vevor still has not updated the picture. There is no top spool rod and its very flimsy shakes like crazy...also has two bars to install which would make it more stable but cant install them because the Bambu P2S wont fit if the bars are both installed so I installed only one which pushes against the power cord but yeahhhh...you pay for what you get...but again do not go by the picture...its incorrect...
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We are sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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rc*** rc***
Misleading
Your picture is deceiving because my didn't come with the top part of the cart as shown in the picture!
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Patrick Patrick
Marginal
The 3d.printer stand is marginal for actually using a 3d printer on it. It wobbles side to side entirely too much. Needs additional bracing or larger tubing to really make it solid.
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Robban Robban
bruker
Fungerer helt topp
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Respuesta de Servicio al Cliente: Hei! Vi setter stor pris på at du delte handleopplevelsen din med oss. Det betyr mye for at vi kan forbedre oss. Takk igjen for dine verdifulle tilbakemeldinger!
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Roger Midkiff Roger Midkiff
Owner
Working good
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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RA RA
No Title
No Title 1
One of the two racks came as previously opened with missing items from the hardware package. Cannot be safely assembled and put the use. Chat agent concluded that someone will get in touch with me in two days instead of initiating to ship the missing part. I am nearly certain that I will be asked to return the package and wait for delivery of the same to replace since they would not have parts for these cheap crap.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Teresa Teresa
Faulty
It arrived the holes dont aligh and the feet can't be attached making it unstable and dangerous and customer service haven't responded after 2 business days when saying ut was marked as urgent. Dangerous product that will tip due to being faulty
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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MIKE MIKE
buyer
item never shipped, label printed within hours. Never made it to amazon for shipping. takes weeks to get refund because they said it shipped, tracking said something different. Seems scammy to print label and never ship. Horrible experience.
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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RA RA
Customer Service is just a bot
Requested the missing parts from the previously returned rack. It is missing leveling feet and washers package. Otherwise, can be used. I placed Bambu filaments with spools in three tiers. The boxes interfere with each other. There is not enough space to place them on each row without the one below is pushing the upper one or vice versa. As is now with only three rows, it is difficult to pull one out from the lower row. I wonder what happens if all row as are loaded. It needs to have about an each more vertical space in between the rows. I would return it but considering the "support" I got is "they conducting a detailed technical investigation" before they can send a missing leveling feet, I am not going to waste my time. Do NOT buy.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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