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VEVOR Extractor de miel eléctrico, extractor de miel de 2/4 marcos, extracción de apicultura de acero inoxidable, equipo de centrífuga apiario con soporte ajustable en altura, tambor de panal con tapa

Reseñas de clientes para VEVOR Extractor de miel eléctrico, extractor de miel de 2/4 marcos, extracción de apicultura de acero inoxidable, equipo de centrífuga apiario con soporte ajustable en altura, tambor de panal con tapa

4 Estantes de Marco (2 Marcos Profundos)

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Jeff Jeff
Vevor 2-4 frame extractor
4 Estantes de Marco (2 Marcos Profundos)
Works great. Wobbles if you don't brace the legs. A simple 2x4 T plate reduced the wobble a lot. Other than the drain being to high up it is a good unit overall. Would buy again!
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Brett Frick Brett Frick
Owner
4 Estantes de Marco (2 Marcos Profundos)
When I received the unit was missing some hardware, but after contacting the customer service, I was able to get the parts that was missing. It took a little bit longer than I expected but I got them and everything worked out great then.
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George George
Master
4 Estantes de Marco (2 Marcos Profundos)
Item arrived damaged, the and out of shape. This was the result of poor packaging and an overall low quality build. The stainless drum has a rim but no reinforcement in the middle. With the thin steel used it should have an additional reinforcement. The three legs are also very flimsy and certainly need to be screwed down not just to prevent it from moving around while spinning but also prevent the drum from flexing. The two viewing windows each operate seperate safety switches which is a nice feature. The cradle / cage is well constructed and should serve well. The updated version of the drum has the spout on the bottom instead of the side so there’s less waste, I’ve only seen that drum in the hand operated model. I am waiting for Vevor to send a replacement and will update accordingly
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Donh Donh
Does the job
4 Estantes de Marco (2 Marcos Profundos)
Arrived badly dented and scratched. Packaging was poor for this type of product. I reached and agreement with Vevor and kept the extractor since I needed it right away. Quality was just ok. The feet that you screw to the floor are only tack welded to the legs. One broke off while assembling! Fortunately I was able to properly weld it back on as well as reinforce the others. Cover is made of thin plexiglass, I doubt it will hold up long term. With all that said it performed well, motor is strong. For the price its a good deal.
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Nicholas Nicholas
Missing parts and damaged
4 Estantes de Marco (2 Marcos Profundos)
Bought the extractor and it was missing the nut that holds the motor to the tub. So I had to hold the motor in place while it worked because otherwise it would shake off of the bolt. It worked overall. And did what it was supposed to. But inconveniently. I searched up and down for the nut in case I lost it or if it was left in a package and neither happened. It also came with a dent in the side of the stainless steel. Didn’t hinder anything. But is an eye sore.
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Craig sparks Craig sparks
Faulty equipment
4 Estantes de Marco (2 Marcos Profundos)
I recieved a piece of faulty equipment. It literally ran fo 30 seconds. Their answer through chat is we will get back to you in 3 days. There is no number to call and speak with an actual person either. I’m stuck with a kitchen full of uncapped frames and an extractor that doesn’t work and no answers as to how they will handle it. Buyer beware.
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback.Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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