Reseñas de clientes para VEVOR Filtro Eléctrico para Tomates 370W Eléctrico Fresadora de Tomates Acero Inoxidable
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Malfunction after short use.
Upon first use, it became extremely hot within seconds and then stopped working entirely. The motor failed, the auger no longer spins, and the unit is now unusable.
I am truly disappointed and frustrated with this entire customer service experience. There has been no efficient way to resolve issues, communication has been slow and ineffective, and the shipping was delayed beyond the promised delivery date. After finally receiving the product, it failed almost immediately.
All I did was chop some tomatoes and run them through the machine for a short test. It overheated quickly and then shut down. This caused a major inconvenience, forcing me to complete everything by hand.
Given the product failure, the inconvenience, and the poor service experience, I am genuinely disappointed. Date received Aug 28, 2026. Malfunctioned on August 28. Requested refund on August 29. I will be updating my review once VEVOR provides me with a response.
Update September 4: I’m extremely frustrated with Vivor’s handling of my refund request. The product arrived defective, I provided all necessary documentation immediately, and yet the company has taken an unreasonable amount of time to even acknowledge the issue. This is not how a reputable business treats its customers. The delay and lack of communication reflect very poorly on Vivor’s commitment to customer care.
3 personas encontraron esto útil
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Mrs
We were disappointed, because we wanted an electric version of our Victoria strainer that does anything from apples to tomatoes to berries, but the Vevor didn’t work for making applesauce. It grinds up the peels and the seeds and puts it with the sauce. I had to throw out a lot of sauce because I didn’t want my daughter consuming apple seeds . Maybe it works better for tomatoes, I don’t know….
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Mrs
Very poor customer service. One minute they tell you that they have the missing parts and they’re going to send them out only to be lost in transit by the carrier and then turn around and tell you they don’t sell replacement parts which tells me they never had the parts to send me to begin with. You either have the replacement parts or you don’t!!!! The worst part is that when I received my product there was two parts that were NEVER included to begin with and they wouldn’t send me the parts that they neglected to put in the package. Below you will see the parts that were NEVER included the box…. Their mistake but I’m the one screwed because the machine was over $300 with taxes that I cannot use unless I have those parts.
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Mr.
On appearance, it seemed like a good product; however, on first and second use the plastic auger that grinds the tomatoes left plastic throughout my juice! I obviously can’t use sauce with millions of visible pieces of plastic in it! Over 6 bushel’s of tomatoes ruined! I just haven’t had the chance to try and return it, clearly it’s defective! BUYER BEWARE!
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Gardener, home canning
I bought this in anticipation for a bumper crop of tomatoes to replace my old solid hand mill. I don’t know how well the appliance works yet, but getting a question answered is like pulling teeth. They start you out with a ‘live chat’ that basically tells you someone will get back to you with 24-48 hours. No one calls, they leave an email and then you have to explain again and wait again for an answer. I can’t imagine what will happen if I ever need parts. I asked to return, they gave me a 60 dollar credit and told me to keep it. I think it comes from over seas. This may be a great appliance, but I’m pretty sure that was the last time I pay Vevor for anything
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Not worth the price
Looks nice, runs nice. Its nice to have something not made of all plastic. The main issue is at the end of the strainer there is not enough room for the skins to get pushed out so they end up getting pushed thru the strainer. My $80 Freshtech by Ball worked much better but was discontinued. It's going to the junk metal pile because the design renders it useless, pushing all the skins and seeds thru the strainer.
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Mrs.
It was hard to put together. It is very underpowered. It's less than advertised. Used it for about one hour and it overheated. It was so hot it burned the tablecloth under it. It could not be touched for several hours after an hour of intermittent use. It was shut of four times during the hour to clean out the clogs. After becoming aware of the fire hazard this poses, I insisted on returning it. They came me such a hard time, and it took four days of fighting with them. All by email, waiting at least 24 hours for reply. I told them I will enter a dispute with the credit card company, and only then did they start the return process. They play games with you hoping you'll go away. They offered me $60 back and keep it. I said I wouldn't use this again and burn my house down. They finally refunded me and told me they didn't want it back. What am I supposed to do with it? I can't throw it in the trash. Ugggh
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Poor construction
Arrived and did not function. Tried to return and vevor told me to get tools and fix it. Could not be fixed, asked for a return/refund, they told me to take it to an appliance repair person. Demanded a refund, they offered 1/3rd of the price, futher discussion and arguing got them to offer 2/3rd price. Further arguing and demands got a full refund finally.
It arrived broke and took 4 weeks for them to finally offer a legitimate refund.
Buyer beware, they will take advantage of you if you let them.
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Very poor knock off
The machine does seperate the pulp and seeds from the tomatoe. Instead it grinds them through the strainer clogging it up.
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