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VEVOR Gancho de garra para madera, 28 pulgadas, 4 garras para pinzas de registro, pinzas giratorias de elevación de troncos de acero, diseño de garras de águila con capacidad de carga de 2205 lbs/1000

Reseñas de clientes para VEVOR Gancho de garra para madera, 28 pulgadas, 4 garras para pinzas de registro, pinzas giratorias de elevación de troncos de acero, diseño de garras de águila con capacidad de carga de 2205 lbs/1000

28 inch Gancho de Acero Redondo

Opiniones de los Clientes

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Mike Shrader Mike Shrader
M.shrader@yahoo.com
I haven't received the log tongs. They were paid for and shipped, but I have yet to see them. I have reached out to your customer service several times and haven't had any answers. I either want my money back or send me the log tongs I ordered!
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Cistomer Service Sucks Cistomer Service Sucks
Customer Service Sucks
Delivered somewhere else. The delivery picture is CLEARLY NOT MY HOUSE. Customer service is impossible to deal with. Out the cost of the purchase and my hands are tied.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Canvaroué Jean Jacques Canvaroué Jean Jacques
Particulier
Commandé le 5 décembre, toujours pas reçu.. Colis perdu à UPS Corbeil Essonnes le 13 et pas étiqueté pour Chronopost.. Pas satisfait du tout du transport, encore de l'argent perdu pour moi.Alors que j'en avais besoin de cet outil maintenant..
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous vous tiendrons informé(e) de l'évolution de votre dossier par e-mail ; veuillez consulter votre boîte de réception pour toute correspondance ultérieure.
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Williejo Williejo
Inadequate
Tongs do not open when unit dropped on log, not as depicted in videos. Eyelet atop that you can allegelly connect to a chain is far to small to fit a chain actually. Not a real chain anyway. Would love to return this useless piece of equipment gathering cobwebs in my shop. Junk Chinese stuff not made to any decent specs.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Lynn Garvie Lynn Garvie
Home owner
Bought these and first time I used them they bent all to hell Now they wont grip the logs right
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Twisted tree service Twisted tree service
Owner
First time I used it back on a 18 inch log
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Patrick Markham Patrick Markham
Mr.
Very disappointed. I never received the item and your asking for a review. Not happy.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Frederick Scott  Bedwell Frederick Scott Bedwell
Timber
I enjoyed the tool until I picked up too much and the tool collapsed It folded while I was trying to load my trailer.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Peter Omlor Peter Omlor
Presiden5 Omlor Electric Inc
Horrible experience with Vevor. I messaged them about missing parts. They said they would send them and never did. This is my first and last experience with Vevor.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Scott Brady Scott Brady
Business Owner
This product was shipped with missing parts, I cannot use it, chatted with a representative over two weeks ago, still have not heard back. This was not what I have come to expect from Vevor...hope this does not become my normal experience!
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.
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