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VEVOR Guías para Remolque de Barcos, 2 Piezas de Guías para Remolque de Acero Inoxidable, Guías para Remolque con Tablas Acolchadas con Alfombra, Piezas de Montaje Incluidas, para Barco de Esquí, Barco de Pesca o Remolque de Velero

Reseñas de clientes para VEVOR Guías para Remolque de Barcos, 2 Piezas de Guías para Remolque de Acero Inoxidable, Guías para Remolque con Tablas Acolchadas con Alfombra, Piezas de Montaje Incluidas, para Barco de Esquí, Barco de Pesca o Remolque de Velero

Forma de π

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Knucklehead Knucklehead
Delivery and customer service
Forma de π
Products from vevor are pretty good, customer service sucks! I would have rated it better but the box was ripped open and parts misssing and to damaged to ship back! I will bite the bullit on this one and buy no ore from Vevor!
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Antony Batiste Antony Batiste
Guess I won't be ordering anything else. Taking to long to receive one.
Forma de π
Didn't receive it , was damaged in shipping !
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Respuesta de Servicio al Cliente: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Dave Dave
Mr
Forma de π
I haven’t received this package yet. It was ordered July 5, 2026.
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Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Lewis Lewis
Owner
Forma de π
Product was as described but shipping was not good box was delivered in pieces and the entire hardware assembly was missing! So far the units are holding up and we will see how it goes if they rust or not.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Sam Sam
not good
Forma de π
probably works great for a tinny or roof top 14ft aluminum car topper and trailer but doesn't work at all with a wide beam boat or trailer. I have a 19ft campion explorer with a highliner trailer and its not even wide enough to clear the wheels and fenders. the biggest issue being the arms cannot adjust past the bend so I cannot mount close enough to the hull. this kit was a waste for me and basically any standard bowrider or lake/fishing boat. the carpet is also super jancky. i need to figure out how to return now.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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B B
Mister
Forma de π
I was able to return it
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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William Adamson William Adamson
Purchaser
Forma de π
The description on this item is incorrect. The length of the boards is not 47” it is 45” The hardware is not stainless, it is zinc plated and will rust in salt water. The bracket is not galvanized, it is zinc plated and will also rust in salt water. The only correct description is that the tubes are powder c
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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