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VEVOR Kit de dirección hidráulica, cilindro compacto de dirección hidráulica de 300 HP, kit de dirección hidráulica fueraborda con bomba de timón para sistema de dirección marina de barco

Reseñas de clientes para VEVOR Kit de dirección hidráulica, cilindro compacto de dirección hidráulica de 300 HP, kit de dirección hidráulica fueraborda con bomba de timón para sistema de dirección marina de barco

300 HP

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Javier Javier
Good product
300 HP
Good product  5
I was looking for a economical steering system for my 150 Yamaha outboard, and this is being so far a good product
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papamoe1981 papamoe1981
Tim
300 HP
There was more in the package than I needed for my steering repairs and there were issues with some threads and I had to have some nuts machined for the left side . Not sure why left and right were different . It is working well and it is well made but that said , I'm happy with it .
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Gavin Gavin
Pissed off customer
300 HP
Do you enjoy poor customer service? Do you enjoy buying things that are supposed to fit but don’t? Do you enjoy generic emails from customer service and not being able to speak to someone on the phone? If you answered yes to these questions then this is the product for you. Not only will this product come with the incorrect parts but you’ll have to modify installation parts just to get it to work. Don’t bother reaching out to customer service, they have no knowledge on the products they sell. Their solution to this is to send you a new product or refund you money so you can purchase a new product to get the part that you need only to return it with missing parts. My advice to you, save up the extra money and buy the Seastar product where you will have all the correct parts from the beginning.
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Tim Tim
Mr
300 HP
I ended up not being able to use the product due to extenuating circumstances (NOT Vevors fault). Never even opened the box. Called to request a refund, they said we don't want the product back and will not give you a refund. They offered me $60 towards future purchases. I'm not saying their product had any thing at all wrong with it, only that their customer service is not helpful at all. In fact the person was somewhat rude about it!
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Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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