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Hidrolavadora a gasolina VEVOR, 3400 PSI, 2.6 GPM, con bomba de aluminio, pistola rociadora y varilla de extensión, 5 boquillas de conexión rápida, para limpiar autos, casas, entradas de vehículos y patios.

Reseñas de clientes para Hidrolavadora a gasolina VEVOR, 3400 PSI, 2.6 GPM, con bomba de aluminio, pistola rociadora y varilla de extensión, 5 boquillas de conexión rápida, para limpiar autos, casas, entradas de vehículos y patios.

3400 PSI 2,6 GPM Vertical

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danmihaila71 danmihaila71
No help from support team whatsoever
3400 PSI 2,6 GPM Vertical
I have bought this pressure washer with great expectations from the product that seem to have great reviews. Unfortunately the unit didn't last but one time for one use pressure washing my driveway. The engine locked up and it seems to be a mechanical problem. I reached out to support team but unfortunately, all I hear from them is "send us video and pictures". I did that along with a detailed explanation of what is going on the troubleshooting I performed to try to repair it. Still they keep asking for videos! It seems to me that Vevor is unwilling to offer support. Not a problem, they have the ticket and the purchase order, I want my money back!! You can have the unit and do as many videos of it as you want. Very poor support team! You have done nothing to remedy my situation. I'm sorry but this is the way I feel about this experience. I didn't see much effort on Vevor's part to help!!
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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phil030 phil030
Do not buy this junk.
3400 PSI 2,6 GPM Vertical
Do not buy this junk. 1
I regret buying this crap. I got 5 or 6 uses out of it and it seized due to fuel getting in the crankcase. The return attempt got nowhere, so now I have a 350.00 paper weight. When it comes to Vevor, stick to the cheap simple stuff and buy more expensive items from a reputable dealer.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Raman Raman
Bad quality
3400 PSI 2,6 GPM Vertical
I bought this pressure wash 3 week back The Quilty is so bad hose broke
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Zoël Tanguay Zoël Tanguay
Nettoyeur haute pression à essence VEVOR, 3 400 PSI 2,6 GPM. (Boyaux défectueux)
3400 PSI 2,6 GPM Vertical
Nettoyeur haute pression à essence VEVOR, 3 400 PSI 2,6 GPM.  (Boyaux défectueux) 3
Bonjour, Je voudrais savoir si vous pouvez me vendre le boyaux à pression car il a fondu, seulement le boyau si possible sans le pistolet, le moteur a brûlé le boyau, c'est vraiment un défaut de cie. Si oui, j'aimerai que vous me m'envoyer par courriel les références pour ce boyau à pression pour refaire cette achat chez Vevor. Merci, j'attends de vos nouvelles
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Cher client, merci de votre retour. Nous sommes sincèrement désolés des difficultés rencontrées avec ce produit. Pour obtenir de l'aide, veuillez consulter notre page « Contactez-nous » en ligne, accessible depuis la barre de navigation inférieure. Pour tout problème non réglé, envoyez-y un ticket. Notre équipe de soutien vous contactera par courriel et vous tiendra au courant jusqu'à sa résolution. Nous vous remercions de votre compréhension.
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Chetco Chetco
Business
3400 PSI 2,6 GPM Vertical
This unit hasn't worked since it's been unpackaged. Motor has a mechanical issue inside as it can't be pulled over with the rope. Getting this sorted out through the warranty or return department has been nothing but painful. Going on 2 weeks and no resolution!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Cody Cody
Pressure Washer
3400 PSI 2,6 GPM Vertical
Broke after 1 use started leaking gas everywhere. Thought price was fair and it worked well until I realized gas was leaking
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Unsatisfied Customer Unsatisfied Customer
Unsatisfied Customer
3400 PSI 2,6 GPM Vertical
This is the worst experience I've ever had. I purchased the pressure washer, and it doesn't work. The ridiculous requirement is that I send a video of the pressure washer not working to receive return instructions. The buyer has to use technology compatible with Vevor's system, and mine isn't, which is unfair and unreasonable. Therefore, I'm stuck with a product that doesn't work, and there's no way to speak with a human. Totally unprofessional and unacceptable.
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Respuesta de Servicio al Cliente: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Pierre Pierre
Do not puchase - Dead on arrival!
3400 PSI 2,6 GPM Vertical
I used it twice and the engine would quit after 5 minutes. Fluid (gas or water) is mixing is the oil pan. I cannot pull the crank because of the build up of pressure in the piston. I want to return it. So far. I am getting the run around from Customer Service
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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