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VEVOR Limpiador sónico con temporizador digital y calentador, limpiador profesional de joyas ultrasónico, máquina de limpieza de acero inoxidable con calefacción para gafas, relojes, anillos, piezas pequeñas y placas de circuito (6 l)

Reseñas de clientes para VEVOR Limpiador sónico con temporizador digital y calentador, limpiador profesional de joyas ultrasónico, máquina de limpieza de acero inoxidable con calefacción para gafas, relojes, anillos, piezas pequeñas y placas de circuito (6 l)

6 L

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Metro Metro
Owner
6 L
This cleaner wors and does the job it is supposed to do, but it makes awful noise, high pitch, screeches and ear piercing noise. It seems like it is 'shorting out' and bad electrical stuff is going to happen. But it does clean. I think it is cheap quality and poorly manufactured. Not sure how long it will last.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for letting us know about your issues. We’re sorry for the inconvenience. For additional support, please check our "Contact Us" page online—look for it in the bottom navigation bar. Through this section, submit a ticket for unresolved problems, and our after-sales team is ready to help quickly. We appreciate your understanding.
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Mel Mel
Administrator
6 L
Never buy from this company again. 30-day free returns is NOT a thing. I purchased an ultrasonic but after receiving decided we wanted a larger unit. We wanted to exchange it. There is no customer service line and after a week of emailing via their website my answer was that shipping is too far of a distance and they would offer a $27 credit. BUYER BEWARE!!!
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jai Hutcherson Jai Hutcherson
Owner
6 L
I was very hopeful with this ultrasonic cleaner. Needless to say with a 1 star review…. It was DOA. I called tech support was given the run around; send pics so we can better understand. How do I send pics? I asked if they wanted it on desk full of cleaner plugged in and no lights on? I was then told wait 2-4 days and tech support would contact me. 5 days later tech support emailed asking once again for pics. I then got another email saying 2-4 days. I demanded money back. Got another email saying wait 2-4 days. I finally contacted capitol one and made a fraud claim. It’s amazing how within hours of that claim I got an alert saying my money had been returned. Morel of the story. It’s hit or miss with vevor. After they refunded my money I opened the thing up to see what the issue was. One of the logic boards came lose in transit and the screw were laying on the transformers legs into the board. Obviously shorted out. Removed acres put them back in proper spot replaced blown fuse….. it still doesn’t work. I was hopeful now I’m releastic. This cost my business time and money because of a tech support group that wanted to pass the buck back and forth. I will not be purchasing anything from vevor again. As a small business I can’t afford my money being tied up this long before I was able to purchase a real ultrasonic cleaner. I was hopeful now I know to stay far far away.
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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RWC RWC
Buyer
6 L
The unit never worked properly. It did a very poor job of cleaning bicycle parts, which were not super dirty, despite running multiple cycles with degreaser. The heating function failed after a few cycles. The drain hose did not connect securely to the unit and leaked. To the company’s credit, they promptly refunded the full purchase price. I am now left to dispose of this useless product. What a waste!
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Mark Mark
Genius
6 L
This product comes with a Chenglish manual that makes NO sense. Most of the info in the manual is wrong and they do NOT respond. Their product also have NO electrical approvals for use or sale in Canada. BEWARE
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Respuesta de Servicio al Cliente: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.
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Helena Helena
Not worth
6 L
Been giving me problems would love a refund but probably won’t.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Dennis Portas Dennis Portas
Manager
6 L
Waited forever for the item to show up but it never did. The tracking for the product was totally useless . A refund was eventually sent to me due them not being able to ship the item.
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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M MacRae M MacRae
Ultrasonic cleaner
6 L
How can I review an item I have not received yet!!! I didn’t know it was to be shipped Canada Post or wouldn’t have ordered it. It said fast shipping and they put it in the mail just a couple days before Canada Post strike!! They didn’t care because they had my money! Not good service. They should have considered the upcoming strike.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for informing us of these worries. We’re sorry for the hassle this has brought you. For additional help, go to our "Contact Us" page online, located in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will assist quickly. We appreciate your understanding.
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