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VEVOR Limpiador sónico con temporizador digital y calentador, limpiador profesional de joyas ultrasónico, máquina de limpieza de acero inoxidable con calefacción para gafas, relojes, anillos, piezas pequeñas y placas de circuito (6 l)

Reseñas de clientes para VEVOR Limpiador sónico con temporizador digital y calentador, limpiador profesional de joyas ultrasónico, máquina de limpieza de acero inoxidable con calefacción para gafas, relojes, anillos, piezas pequeñas y placas de circuito (6 l)

6 L

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phil phil
TROP PETIT !
Objet bien emballé et utilisation facile. Par contre ne correspond pas du tout à ce qui est affiché sur le site. La cuve ne fait que 6 litres et non 10 comme indiqué !!!! Si j'avais su j'aurais pris plus grand, je suis déçu. Entre les pieds du panier et la hauteur maxi à remplir, finalement vous n'avez plus beaucoup de profondeur d'immersion. Dommage
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Respuesta de Servicio al Cliente: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Conrad Kruse Conrad Kruse
Not what I expected
3 L
Pretty much nothing is what I liked about this product. I knew it was small but just how small is amazing. The thing is supposed to warm up and vibrate which it does but paint dries faster than it works. Timer only goes to 30 mins and the vibrating part don’t even make bubbles in the water. Vevor be aware from my experience it’s fragile garbage!!
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Claudia Mantovani Claudia Mantovani
Arrivato con pezzo mancante
Arrivato senza cleaning basket
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Respuesta de Servicio al Cliente: Grazie per il tuo feedback. Ci dispiace molto per le difficoltà che hai riscontrato con il prodotto. Abbiamo creato un ticket per aiutarti a risolvere il problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Controlla tempestivamente la tua casella di posta per ricevere i nostri messaggi.
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Gérard Gérard
Pieket
This machine is only for small rings. There is only a small tea-egg basket included. Not a bigger one. For me this machine is to small.
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Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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BazookaFiero BazookaFiero
Worked great for a while...
The ultrasonic cleaner worked well while it lasted, until it decided it was done. I was running it like normal, and it just shut off completely in the middle of a cycle. Now no matter what I do, it won't power on, so it's a brick now I guess. Could just be a lemon, could be faulty QC. Buyer beware
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Helaas niet zoals verwacht Helaas niet zoals verwacht
Ultrasoon Reiniger
Deze ultrasoonreiniger voldoet zeker niet aan mijn verwachting.
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Respuesta de Servicio al Cliente: Hallo! We stellen het enorm op prijs dat u uw winkelervaring met ons deelt. Het helpt ons enorm om onze website te verbeteren. Nogmaals bedankt voor uw waardevolle feedback!
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Mel Mel
Administrator
6 L
Never buy from this company again. 30-day free returns is NOT a thing. I purchased an ultrasonic but after receiving decided we wanted a larger unit. We wanted to exchange it. There is no customer service line and after a week of emailing via their website my answer was that shipping is too far of a distance and they would offer a $27 credit. BUYER BEWARE!!!
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jai Hutcherson Jai Hutcherson
Owner
6 L
I was very hopeful with this ultrasonic cleaner. Needless to say with a 1 star review…. It was DOA. I called tech support was given the run around; send pics so we can better understand. How do I send pics? I asked if they wanted it on desk full of cleaner plugged in and no lights on? I was then told wait 2-4 days and tech support would contact me. 5 days later tech support emailed asking once again for pics. I then got another email saying 2-4 days. I demanded money back. Got another email saying wait 2-4 days. I finally contacted capitol one and made a fraud claim. It’s amazing how within hours of that claim I got an alert saying my money had been returned. Morel of the story. It’s hit or miss with vevor. After they refunded my money I opened the thing up to see what the issue was. One of the logic boards came lose in transit and the screw were laying on the transformers legs into the board. Obviously shorted out. Removed acres put them back in proper spot replaced blown fuse….. it still doesn’t work. I was hopeful now I’m releastic. This cost my business time and money because of a tech support group that wanted to pass the buck back and forth. I will not be purchasing anything from vevor again. As a small business I can’t afford my money being tied up this long before I was able to purchase a real ultrasonic cleaner. I was hopeful now I know to stay far far away.
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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RWC RWC
Buyer
6 L
The unit never worked properly. It did a very poor job of cleaning bicycle parts, which were not super dirty, despite running multiple cycles with degreaser. The heating function failed after a few cycles. The drain hose did not connect securely to the unit and leaked. To the company’s credit, they promptly refunded the full purchase price. I am now left to dispose of this useless product. What a waste!
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Tom Tom
Très peu efficace
La machine n'est pas très efficace, sûrement trop bas de gamme. Ne pas acheter
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Respuesta de Servicio al Cliente: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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