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Revestimiento para estanque VEVOR LLDPE de 4,5 x 6 m, 20 milésimas de pulgada, para cascadas, estanques y estanques de peces

Reseñas de clientes para Revestimiento para estanque VEVOR LLDPE de 4,5 x 6 m, 20 milésimas de pulgada, para cascadas, estanques y estanques de peces

LLDPE 4,6x6,1 m

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Gregg Luberto Gregg Luberto
Would not let me return
EPDM 6,1x7,6 m
Unfortunately I breached the 30 day return policy but as I explained to Vevor customer service that the liner was still in the box and not used. I offered to pay for return shipping and purchase a larger liner as the one I wish to return is too small. They indicated that their strict return policy was non negotiable. They would not make an exception. This to me is an awful return policy and terrible customer service. I admit that this is my fault for ordering a liner thats to small for my pond. But In today's business practices Vevors return policy is good but I guess they expect everyone to be perfect without exception. This is an imperfect world we live in and I'm truly sorry I ever used Vevor. In closing Vevor liners are probably good but I guess I'll never find out. You could have done better Vevor as most companies have a 3 month return policy. Zero stars based on Vevor return policy.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: To our respected customer, thank you for your patience and cooperation. We’re fully engaged in working through your concerns and are determined to find a solution that works for you. Please keep an eye on your ticket and email for periodic progress updates. If you need further assistance or have more questions, don’t hesitate to reach out.
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Barbara Abbenzeller Barbara Abbenzeller
Not such a happy customer
EPDM 4,6x6,1 m
When liner was received, we found it stuck together in several of the folds. We CAREFULLY did our best to pull it apart, & set it in pond . It held water for a few days, then suddenly leaked overnite to the lowest level! We are trying our best to get the issue resolved, but have not yet heard from Vevor. Liner is 15x20, a very good price & thick (45 mil,). Thinking now, we should have gone to our local supplier & paid $100.00 more! So far it has been a serious hassle, & of course, you can NEVER speak to a human being.....just email.. Suggest you seriously think about purchasing such a product on line! We never thought it would arrive stuck together!!!!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, we’re grateful for your patience and cooperation. Our team is working around the clock to handle your concerns and is committed to finding a solution that satisfies you. Make it a point to check your ticket and email regularly to stay updated on the progress. For additional help or queries, feel free to contact us anytime.
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